Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great service, well packaged and quick shipping. Cool shop”

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Posted 2 years ago

“Rubbish customer support No response and did not respond to emails”

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Posted 2 years ago

Hi Mohammed, I have privately messaged you regarding this, hopefully we can get this issue resolved for you today. Thanks, Goodhood

Posted 2 years ago

“George was really helpful with the purchase, describing the usage and quality of the product and really sold it to me, whilst being incredibly friendly and professional”

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Posted 2 years ago

“Love this store. Really helpful employees, lovely design, amazing postage. Can't complain at all”

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Posted 2 years ago

“Excellent shop”

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Posted 2 years ago

“As always, the best selection of homeware goods! Great candles”

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Posted 2 years ago

“Awesome store and staff always a pleasure to visit”

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Posted 2 years ago

“service was AMAZING!”

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Posted 2 years ago

“Beauty items, quick delivery!”

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Posted 2 years ago

“One of my favourite stores, with a fantastic array of products. Always have a seamless shopping experience either in store or online.”

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Posted 2 years ago

“Love Goodhood, the way they curate, style and focus so well on customer service, it feels like a community. I shop at Goodhood over other stores wherever possible. In this case I bought a present for my girlfriend which wasn’t right. The return was made without any fuss and I’ll be back again soon. Thanks again :) David”

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Posted 2 years ago

“It is always nice to shop at goodhood”

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Posted 2 years ago

“I bought a watch from you and I have sent it back to be looked at and to be send another one, I have sent the watch back to you but I haven’t heard anything since, please can you help me out? My email is evan.howard2002@icloud.com”

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Posted 2 years ago

“Fab team!!!”

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Posted 2 years ago

“I love the layout, staffs are friendly and I love the combination of clothing with lifestyle items!”

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Posted 2 years ago

“Service was good. Staff is nice. But she shouldn't of told me the price of the item before bringing one out of the stock room to try on. I knew the price. So when I asked for a size M. She said ok I will get it for you and you know the price. I laughed inside of me. Obviously I knew the price and it was irrelevant for me because I purchase what I like. Otherwise all good.”

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Posted 2 years ago

“Fast shipping and good service”

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Posted 2 years ago

“Brilliant service, will definitely shop here again”

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Posted 2 years ago

“Always quick and smooth.”

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Posted 2 years ago

“Excellent Ring, Great stone. Well received”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,269 reviews