Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,279 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“This time the usual careful packaging was totally absent. My two shoe boxes were thrown in a single big box which was crushed. Consequently my lovely Vans WTAP’s boxes looked like they had been sat on. An email to customer service yielded nothing apart from an apology, no goodwill offer to replace the crushed box or a discount off my next purchase. If you’re a Vans collector you know how we feel about nice boxes :)”

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Posted 6 years ago

“Prompt and efficient delivery and well communicated. One shoe of my pair was slightly crushed and the in-shoe packaging didn’t match on both which made me wonder if it was a returned pair which I had bought. Not enough to complain or refund about so overall quite happy but thought I would mention as I was asked for a review...”

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Posted 6 years ago

“BOOOM ! Thanks Goodhood for the best summer collab....”

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Posted 6 years ago

“Great company, great deal and really quick delivery Would definitely order from you guys again!!!”

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Posted 6 years ago

“Was surprised to see an item I’d had my eye on for awhile for an excellent price in the sale. Clear communication regarding the order status and product arrived packaged very well with no complaints. Will definitely be ordering again. Thanks goodhood”

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Posted 6 years ago

“My product came quickly and securely. A very good site with great customer service”

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Posted 6 years ago

“Trustworthy seller. Thank you”

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Posted 6 years ago

“I wanted to collect these items in store, free of charge, but there was no option to do this on the site at the time, So, instead I paid £4 for delivery. The terms suggested this would take 2-3 days however, I had to chase my order and it ended up arriving 5 working days later, so I was a little disappointed with my service this time. Im really happy with the item itself though.”

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Posted 6 years ago

“Great stock, great sale, had to wait 5 days for my order to be shipped but didn’t mind so much when the item was a bargain!”

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Posted 6 years ago

“One of London, no scrap that England’s BEST retail spaces #nofilter”

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Posted 6 years ago

“good selection of items, nice quality”

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Posted 6 years ago

“The items arrived in a double box and their own designed wrapping plastic. I m pleased with them, they got dispatched as promised, no problem to buy again from them!”

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Posted 6 years ago

“Great customer service, really happy with my purchase, cheers Goodhood”

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Posted 6 years ago

“It's always a great experience online or instore with Goodhood. All the team I've encountered throughout their business are very helpful and great to talk to. If you're in the area I'd highly recommend going to the store, and the online experience is top class, quick delivery and quick responses for any enquireries I've had”

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Posted 6 years ago

“Excellent from start to finish, easy navigation on website, and very good packaging Thanks”

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Posted 6 years ago

“Fabulous service as always from Good Hood.”

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Posted 6 years ago

“What is there to say about Goodhood that hasn’t been said before... the whole ethos of the company is everything you could want from a forward thinking streetwear/fashion/lifestyle store. Fantastic products provided by fantastic people. ✌🏼”

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Posted 6 years ago

“Good online experience!products despatched in a timely manner.”

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Posted 6 years ago

“Great Level of service, Delivery was very quick & will definitely be making another purchase in the near future thank you goodhood!”

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Posted 6 years ago

“Brilliant fitting clothes with style delivered efficiently. Living out of London it is great to find clothes that reflect today - even for us oldies!”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,279 reviews