Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Packaging should improve. Shoe box is damaged.”

Helpful Report

Posted 5 years ago

Hi Calvin, Thanks for your feedback. We're sorry to hear that your shoebox suffered damage in transit. We endeavor to ensure they're aptly protected by boxing the box but without using excessive packaging. Apologies that this hasn't done the trick this time. If you'd like to follow up, please get in touch via help@goodhood.co.uk Thanks, Goodhood

Posted 5 years ago

“Quick delivery and easy purchase everything was perfect however the hoodie didn’t come as it looked in the photo, instead of a small champion sign it had the words champion written across it,”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback. This sounds like you might have received the wrong item in error. Please get in touch via help@goodhood.co.uk and we'll resolve this for you. Apologies for any inconvenience caused. Thanks, Goodhood

Posted 5 years ago

“one of the best stores in uk 👍🏻”

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Posted 5 years ago

“ALWAYS A PLEASURE! GREAT SELECTION AND EXPERIENCE. THANKS.”

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Posted 5 years ago

“Great shopping experience!”

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Posted 5 years ago

“fast and good”

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Posted 5 years ago

“Superbly efficient. One of my fave stores which consistently puts out merchandise that I will buy.”

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Posted 5 years ago

“Good selection of goods, quick delivery. Prices are a little expensive.”

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Posted 5 years ago

“Thanks! Quickly shipping!!!!!!!”

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Posted 5 years ago

“Everything Perfect as usual. Thanks”

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Posted 5 years ago

“I found ordering online from goodhood very easy. Goods were delivered very quickly. i am so impressed with the prices, I would buy more if I had the money”

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Posted 5 years ago

“Absolutely awesome service and packaging and had Wat I asked for”

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Posted 5 years ago

“Amazing service, fast and snappy with a maxing choices Not screams these converse on any other site”

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Posted 5 years ago

“Hope the delivery service faster”

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Posted 5 years ago

“Love shopping at Goodhood. Great selection of products, great customer service, and quick delivery. I only wished they offer free shipping for all returns and exchanges.”

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Posted 5 years ago

“My favorite clothing store hands down”

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Posted 5 years ago

“Quick shipment, Goodhood is the perfect one-stop shop”

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Posted 5 years ago

“7 days to return after purchase is the worst thing ever, having to sell them to get the funds for a different size”

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Posted 5 years ago

Hi Tommy, Thanks for ordering from The Goodhood Store. On this occasion, I think there has been a misunderstanding. Your purchase is still eligible for a refund, as the 7 day return policy applies to in-store purchases only. Full details on the online return policies can be found here; https://goodhoodstore.com/deliveries-and-returns In the meantime, we’ve sent you an email with return instructions to the address you provided when making your order. Thanks and kind regards, Goodhood

Posted 5 years ago

“I never received my package. I filed a claim for investigation and I have yet to hear back nor have I been refunded.”

Helpful Report

Posted 5 years ago

Hi Jonathan, We're sorry to hear that there has been an issue with your delivery. Please email help@goodhood.co.uk and we'll get to work resolving this for you. Thanks and kind regards, Goodhood

Posted 5 years ago

“Exellent shose,but the dilivery is too slow.”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,314 reviews