Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Kept me updated as to my order and delivery and delivered on time”

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Posted 8 years ago

“Over all great.Very good customer services,fast shipping .”

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Posted 8 years ago

“Fast shipping”

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Posted 8 years ago

“thanks for the low key gosha drop allowed me to cop after missing out on the dover street market website also delivery was like 1 day”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Nice top but packaging was ripped which was a shame.”

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Posted 8 years ago

“the website could reflect the store experience a bit more but still very nice and easy to navigate. Check out was very smooth, delivery as promised to Germany, and the packaging was great ! (Ordered a present for my gf and she loved the wrapping of the gift). Very satisfying all in all”

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Posted 8 years ago

“Poor service both instore and online. I will never recommend or shop at goodhood again.”

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Posted 8 years ago

Hey Allan, we're really surprised to read your comments, we're always striving for a better service so we'd love to hear where we went wrong in order to change for the future. If you get chance please could you email webstore@goodhood.co.uk with your feedback and we'll follow up on the issues you had. Thanks!

Posted 8 years ago

“They had the Levi's I had been looking for-and they were on sale! I also appreciate all of the shipping and order updates.”

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Posted 8 years ago

“I had broken a beautiful japanese teapot that I had just bought in New York and I was able to find it again on Goodhood! All the service was very quick and I received my package within a few days. The packaging was really lovely and the teapot travelled safely to me!”

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Posted 8 years ago

“Fast delivery, great product”

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Posted 8 years ago

“Good communication, fast postage and a nice item!”

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Posted 8 years ago

“Gret service. Wounded my item went even cheaper the day after I received it :(”

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Posted 8 years ago

“Fast, efficient delivery. Good communication. Nice product.... and I took full advantage of the sale! :-)”

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Posted 8 years ago

“An absolutely reliable shop that always got fresh stuff”

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Posted 8 years ago

“VERY GOOD LOVE”

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Posted 8 years ago

“Excellent service ;)”

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Posted 8 years ago

“Everything went pretty smoothly. Would just prefer it if you had not shipped with DPD. At one point I wanted to contact them as the tracker had said that my parcel had been on the truck for delivery the day before but I still hadn't received it. When I went to contact them they have no number for Australian customers and due to time zones it is very inconvenient to have to call UK from Australia.”

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Posted 8 years ago

“I was thoroughly impressed with Goodhood's customer service, prompt delivery and amazing selection of wonderful products.”

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Posted 8 years ago

“Simple user interface for product info access and purchase. Ease of use is 10 out of 10. Keep it up and definitely looking forward to shopping with Goodhood again!”

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Posted 8 years ago

Goodhood is rated 4.5 based on 2,314 reviews