Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,282 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goodhood is my favourite store. Full stop. Been with them since the early days, and now in their Curtain Road location the experience is even bigger and better. When I lived in London it was a perfect Saturday location (would never leave empty handed). Now I order Online, and always find their service equally immaculate to that in store. Incredible range of products, from menswear to homeware, perfectly chosen and curated. A fantastic team who are incredibly helpful, efficient, friendly and deliver a high level customer experience. I do not hesitate in rating them 'Very Happy'.”

Helpful Report

Posted 7 years ago

“The shoes came really quickly despite me being in Singapore (Asia). The box was beautifully wrapped and everything was as mentioned.”

Helpful Report

Posted 7 years ago

“Used Goodhood twice nice and they have all ways delivered on time and when they say they will and have all ways kept me informed of when my delivery will come and they also sell the best gear IMO!”

Helpful Report

Posted 7 years ago

“Everything the shipping the product everything was great !”

Helpful Report

Posted 7 years ago

“Sick brand, always buy from here! best shop in east, thanks guys keep it up! favourite store! really rate it”

Helpful Report

Posted 7 years ago

“Love the products, Love the service. Love Goodhood!”

Helpful Report

Posted 7 years ago

“Great and easy website to use plus incredibly fast shipping from UK to Singapore. Highly recommended!”

Helpful Report

Posted 7 years ago

“First off it was very easy to find and buy what I wanted. The information I was given, was easy to understand, and all I needed. More so the packaging was cool, with the graphics and all that.”

Helpful Report

Posted 7 years ago

“Order was processed super quickly and arrived a day later on the Saturday- despite not paying for Saturday delivery :)”

Helpful Report

Posted 7 years ago

“I received the package fast, the item was carefully wrapped and intact (and I love it). I felt great because I found it on Goodhood while it was not available in other online stores any more. Very happy with the experience.”

Helpful Report

Posted 7 years ago

“Quick delivery and well packed”

Helpful Report

Posted 7 years ago

“Quick delivery and good quality”

Helpful Report

Posted 7 years ago

“Delivery and communication was swift and clear. Absolutely no complaints. Great service. Thanks.”

Helpful Report

Posted 7 years ago

“I discovered GH about a year ago, I'm now obsessed. I love the range of clothing/homewear but it's the whole shopping experience that makes it so great. I generally buy online and I must say, hats off to the online styling team as there are items I have bought online that I wouldn't have even picked up in the store. They really do fashion everything perfectly including their choice of model. Delivery is also very efficient. Pricey maybe?? A slower cheaper option could be an option.....HOWEVER that's the price you pay to get your items so quickly I say. Times when I have visited the store, I've found the staff super helpful, pleasant to chat to and just generally very approachable. GREAT shopping experience all round GH. TOP MARKS!”

Helpful Report

Posted 7 years ago

“Unfortunately sent me the wrong item but you give an edge to style”

Helpful Report

Posted 7 years ago

“I was hoping to have my delivery faster than it arrived. I paid for 1-2 day delivery but it took 2 days just to process the order.”

Helpful Report

Posted 7 years ago

“Very happy with product, Great quality and design! Delivery prompt 10/10 service.”

Helpful Report

Posted 7 years ago

“easy, quick transaction done on my phone, thanks”

Helpful Report

Posted 7 years ago

“Sent wallet, was late but good customer service”

Helpful Report

Posted 7 years ago

“Great products, very quick delivery!”

Helpful Report

Posted 7 years ago

Goodhood is rated 4.5 based on 2,282 reviews