Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,282 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“I just love this swimsuit. It fits perfectly and looks great on. I have the worst time finding a swimsuit that actually looks good. I finally found one! Thank God.”

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Posted 7 years ago

“Great Service , fast delivery”

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Posted 7 years ago

“V happy cheers”

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Posted 7 years ago

“V happy. Legends”

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Posted 7 years ago

“A splendid store run by splendid folks selling splendid gear. Always a pleasure. Never a chore.”

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Posted 7 years ago

“Come a long way from the quiet days on Coronet St. Respect.”

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Posted 7 years ago

“I like your assortment mix. Your style and humour. Best, Ulrika”

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Posted 7 years ago

“great range of products that other UK stores don't stock”

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Posted 7 years ago

“Quality clothing & Service!”

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Posted 7 years ago

“Easy checkout and quick shipping to America.”

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Posted 7 years ago

“The delivery came so quickly!! But I didn't receive 10% off my first purchase like the website claimed I would...”

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Posted 7 years ago

“I do love the clothes at Goodhood but it doesn't seem affordable to it's desired market at all. Who are you aiming it at? There's no medium price range it's just expensive and very expensive...Everything always seems to be marked up and can often find it cheaper elsewhere. I also think the returns policy of not being able to get a refund is very off putting and unfair. I would love to support independent shops like this, but why can't you have more affordable clothes and the decency to return people's money back if they're not happy.”

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Posted 7 years ago

Hi Bonnie. I do believe you have been speaking with the dispatch team in regards to this, and I have found you used a credit note against your order. Unfortunately, we can not issue refunds on credit notes, this is why your credit note has been re-issued. If you have any other questions, please email webstore@goodhood.co.uk and they will happily assist. Thanks.

Posted 7 years ago

“Goodhood provided good pricing on it's products and a reasonable shipping rate to Australia. I was given prompt updates regarding the status of my purchase and was given accurate information. When the package arrived it was wrapped professionally and gave that same sensation of receiving a present (that you paid for :P) . The inclusion of the stores brand on a vinyl sticker was a awesome bonus, it's pretty slick and groovy. The excellent curated selection is really cool and exhibits a unique lifestyle approach. The website is stylish in all the right ways, I especially love how the photography for the stock showcases the products as they are, makes it easy to tell (almost) exactly what you getting. It's a refreshing showcase of brands and products that don't follow trends and don't necessarily follow anything beyond the vision of what the store is trying to promote. Overall it was a pretty 10/10 experience shopping from Goodhood, definitely will consider being one of the main places when purchasing new digs and chigs. Cheers!”

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Posted 7 years ago

“Efficient and helpful.”

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Posted 7 years ago

“seamless service and fast delivery!”

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Posted 7 years ago

“Nice site, great products.”

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Posted 7 years ago

“Top drawer.”

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Posted 7 years ago

“Super fast delivery and excellent email updates etc. throughout the process. Also nicely packed as always!”

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Posted 7 years ago

“Still waiting for refund I sent last week. Thanks”

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Posted 7 years ago

Hi Damian, Apologies but as we are currently on sale, the online dispatch team are extremely busy. You refund will be processed, but please allow up to 5 working days, upon us receiving it, for this to happen. If you have any further questions in regards to your return status, please email the team on webstore@goodhood.co.uk and they will happily assist you with a status. Regards, Goodhood.

Posted 7 years ago

“They've got a great range of clothing and homewares. Their store is really nicely curated with unique brands and styling.”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,282 reviews