Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“first delivery was scheduled for monday, didnt come. then changed to tuesday, didnt come. then to wednesday didnt come. then thursday didnt come and finally arrived on friday. not ideal when i ordered items that i needed for the thursday. overall i would of rated it 0 if possible.”

Helpful Report

Posted 7 years ago

Hi Sam. I do apologise for the delay you encountered with your delivery. I can assure you that we only ship UK orders via a next working day service. If you would like to email webstore@goodhood.co.uk with your details, we will look into refunding your shipping costs. Best, Goodhood.

Posted 7 years ago

“Outstanding service with prompt communication and quick shipping.”

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Posted 7 years ago

“Have been shopping with goodhood since they first opened on coronet street. Always 5 star service and a quality product!”

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Posted 7 years ago

“Shipping reasonably fast, if expensive because it was international. Price on item OK.”

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Posted 7 years ago

“Great shipping and packaging. Beautiful website”

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Posted 7 years ago

“Shoes came quickly. perfect condition.”

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Posted 7 years ago

“Really good communication. Quick delivery and really nice packaging.”

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Posted 7 years ago

“good products”

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Posted 7 years ago

“great products”

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Posted 7 years ago

“Simple and nice packaging plus the delivery was too fast !”

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Posted 7 years ago

“Good and quick delivery despite sale period. Always a nice selection and mix of products.”

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Posted 7 years ago

“How can Goodhood not make you happy?”

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Posted 7 years ago

“Great collection, fast processing of the order and good customer service.”

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Posted 7 years ago

“Great service and delivery to australia!”

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Posted 7 years ago

“Great service and delivery to australia!”

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Posted 7 years ago

“Great service! Hook us up with some coupon cuz?”

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Posted 7 years ago

“fast shipping, everything else good aswell, cheers :' ^ )”

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Posted 7 years ago

“A* Service”

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Posted 7 years ago

“the service and quality is excellent as ever”

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Posted 7 years ago

“Both products arrived in untouched condition as well as in decent time. The only negative was the cost of shipping as it equated to the same amount that I'd have to pay for a 3rd item!”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,314 reviews