Good Life Letter Reviews

Name: Good Life Letter
Address: Mulberry House, Stoneleigh Road, Leamington Spa, Warks.
Rating: 4.78

4.8 Rating 2,613 Reviews

97 %

of reviewers recommend Good Life Letter

4.8

Based on 2,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 298221

Email:

goodlife@oxonpress.co.uk

Location:

Mulberry House, Stoneleigh Road, Leamington Spa
Warks.
CV32 6QR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I read all the letters and always learn something.”

Helpful Report

Many thanks for the review, it's great to know that you find Ray's research and letters to be of benefit, it will cheer his day to know that you are a fan!

“There have been delivery problems because of postal strike but person on phone not only sorted problems but went beyond duty be offering himself to fetch an item which was still in warehouse. Made me feel very important! Thank you.”

Helpful Report

Many thanks for your kind review, we are so glad that we were able to help you when you needed us.

“Use this business quite a lot and always have excellent experience with all aspects thank you.”

Helpful Report

It is always lovely to hear from our readers who are frequent users of the shop, thank you so much for the five-star review, it is very much appreciated.

“I'm always delighted with everything I buy...its always of such excellent quality and the Manuka honey is no exception.”

Helpful Report

Like you, we love the Manuka honey, raw, pure and just delicious! Many thanks for sharing your experience of using the Good Life letter, we are very grateful for the five-star rating.

“Always been extremely pleased with all purchases, knowing I can get my money back if I am not satisfied. Products have been very good.”

Helpful Report

We are so glad that you have enjoyed using some of the natural remedies and supplements recommended by Ray, backed by his money back offer. It's great to know that we have been able to help you when needed.

“Brilliant service and products I recommend you all the time”

Helpful Report

Thank you so much for your kind and supportive feedback, we are so grateful for you recommending us to your friends and family, this is vital for a small business such as ours.

“Doing Fine”

Helpful Report

Many thanks for the five-star review, we appreciate it.

“This was delivered by royal Mail to an empty house,They left a card but the person who lives there lives alone, and was taken to a care home,two monthsago.The package was left on the doorstep, and i have yet to see if it is still there as i am going there on Thursday to find out,if not it will have been stolen, so the royal mail should not be delivering to an empty house, they do not know if it is empty permanently,as is the case here.”

Helpful Report

We are so sorry that the Royal Mail did not make the delivery, and completely understand the upset that this has caused. Should you discover that the package is not there, please let us know and we will refund the full cost to you. Once again please accept out apologies for the failure in the delivery procedure, and be assured that we will highlight this issue to our Royal Mail account manager.

“I love the Goodlife Letter and the products you sell, but I am now getting worried because I haven’t yet received my last order. I put the order in on the 13th December, and I did expect it to take longer than usual at this time of the year, and with strikes going on, but really feel that it should have arrived by now. Can you track it? Gill Genever.”

Helpful Report

Many thanks for your feedback. The period over the mail strikes of the last few months coupled with the increased volume of parcels over the Christmas period had led to delays beyond our control, exacerbated by the lack of scanning by Royal Mail so that we cannot get reliable tracking data. The good news is that they have finally scanned your parcel and we have contacted you to give you an update. Clearly this is not the service we want our readers to receive, and apologise for the delays and hassle you have suffered.

“Excellent customer service when the Royal Mail became a problem . Don’t seem to be able to do without my Marine Collagen as it has made such a difference .”

Helpful Report

Thank you so much for your review, and for your patience in the difficult circumstances with deliveries of late.

“Seems pretty much common sense but most of the products are a bit out of my price range.”

Helpful Report

Thank you for the feedback. Ray has always sought out the highest quality and most natural supplements and remedies that he can find, rather than looking for the cheapest option, which tend to be synthetic and less bio-available.

“I read the letter with interest and have been very pleased with the products I’ve ordered. I have also found the office people exceptional. Top marks all round!!!”

Helpful Report

Thank you so much for your kind words of support, it hasn't been an easy year for us, or our readers, and it is so lovely to have feedback like this. We really appreciate you sharing your experience of the Good Life Letter with others through this review.

“Ray's recovery from welshness is nearly complete, and he provides succinct, very readable information on health issues. a daily must read”

Helpful Report

Many thanks for the review and feedback on the Good Life Letter.. although it is most unlikely that Ray will forget his heritage, especially if there is a rugby game against the English in the offing! Diolch.

“The good life letter is always interesting and very informative. Items that are recommended for certain problems have never let me down thereby enhancing my quality of life.”

Helpful Report

It's wonderful to know that Ray's newsletter is helping you manage your health, as well as provide you with the information you need. Thank you for sharing your experience of the Good Life Letter through this review.

“Great to shop with. I made a mistake with an order a few weeks ago, but the staff realised and adjusted the order and price accordingly. Not many firms would do that.”

Helpful Report

Thank you so much for the feedback and for sharing your experience of using the Good Life Letter, we are glad that we were able to help you with the ordering process.

“The letters are excellent, well written in clear English. Really informative, without being too heavy. Very useful - and enjoyable.”

Helpful Report

Thank you so much for your feedback on the Good Life Letters, Ray has always tried to offer his readers the best, most up to date and logical information about natural health and well being that he can, so it's great to know that he has hit this mark. Many thanks for the five-star review.

“Always great products which you know are ethically sourced and the best quality available in the market. And prompt delivery, in spite of the current postal strikes!”

Helpful Report

Many thanks for sharing your experience of the Good Life Letter, we appreciate the five-star review. Delivery is a lottery caused by the postal strikes and the increased Christmas mail volumes at this time of year... we're glad that your package arrived promptly.

“FAST AND EFFICIENT TRADERS”

Helpful Report

Thank you so much for your review and feedback, we are very grateful for your support.

“What a product what a service shame the post let you down badly.”

Helpful Report

We appreciate your patience and support as the combination of Royal Mail strikes and increased Christmas mail volumes have created delays in our service. Many thanks for the five-star review.

“Information is always very accurate and informative, service normally is very prompt and efficient. The products are very good and what they do well explained, very pleased with the items I have bought.”

Helpful Report

Many thanks for your kind and supportive review, we are really glad that we have been able to help when you needed us.

Good Life Letter is rated 4.8 based on 2,613 reviews