GoboPlus Reviews

Name: GoboPlus
Address: Unit 34 Space Business Centre, Smeaton Close,, Aylesbury
Rating: 4.80

4.8 Rating 949 Reviews

97 %

of reviewers recommend GoboPlus

Company Reviews

Metrics

Info

4.8

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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GoboPlus 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, great product and fair pricing. We've been ordering from GoboPlus for our company and clients for over five years now.”

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Posted 2 years ago

“GoboPluse has - for the second time - saved our bacon with a rapid turn-around and delivery. That, along with a good price, means we'll be back for more (oh, yes we will!)”

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Posted 2 years ago

“Very good. Dealt patiently with all my queries and were very fast when they needed to be. Will definitely use again.”

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Posted 2 years ago

“Great company. Go above and beyond, wouldn’t trust anyone else with GOBOs for our clients events.”

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Posted 2 years ago

“Always a helpful efficient service.”

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Posted 2 years ago

“Having worked with GoboPlus on a couple of jobs I can honestly say that their customer support and end delivery is absolutely brilliant. Whether its tight turnaround times or ambitious artistic concepts, GoboPlus meets the mark every time.”

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Posted 2 years ago

“Richard and the team are simply brilliant! Highly responsive, pragmatic and always find a solution.”

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Posted 2 years ago

“Brilliant service!”

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Posted 2 years ago

“Always a speedy and professional service. Excelent quality”

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Posted 2 years ago

“Good quality and fast receive !”

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Posted 2 years ago

“Totally disappointing for the product (GOBO) which you made for us. Even after a 100 email communication and providing the grid size, how could you make the wrong Gobo (Smaller Size). We are really unhappy, we are assuming that Gobo Plus are really professional but you guys proved us wrong.”

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Posted 2 years ago

Hi Vikas, Further to the numerous emails, we have had since you explained any issues. As agreed the artwork originally sent was approved by you and the delays could have been avoided had you advised on the first gobo we sent being an incorrect projection. We did send FOC replacements for the broken gobo along with all the other designs which you approved. We did offer to make replacements for you after not charging for any further artwork time and replacing at cost even though we were not at fault for this problem. But we offered to help at a reduced cost as a gesture of goodwill. Unfortunately, I did not hear back from you regarding the final artwork so we could not make gobos for this project. We pride ourselves on our customer service and always do our best to respond to you in a timely and professional manner. We understand you may feel like we have let you down on this order but we did our best to manufacture the gobos with the information you provided. Many Thanks Ally

Posted 2 years ago

“We ordered a custom sized Gobo for Christmas and they turned it around super quick! Great customer service!”

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Posted 2 years ago

“Fantastic service, always super speedy delivery, our default Gobo company for Ace of Clubs Entertainment”

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Posted 2 years ago

“The first gobo was bent and not useable, it was literally delivered in an envelope. the replacement was not the correct gobo and the quality of the cutout was terrible meaning the projection was not sharp evening after focusing my moving head. This was barely packaged any better. Not good considering it was about £9 delivery cost. I had to use another company as i needed a quick solution and wasn’t confident gobo plus could deliver. A complete waste of money!”

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Posted 2 years ago

Hi Sam, Thank you for your review when you alerted us to the damaged gobo we immediately responded and sent a replacement that day. I packaged the replacement order myself and am surprised that this was not up to your standard as I made sure this could not be bent or damaged. If any damage came to the replacement this would have been down to the courier. Unfortunately, as you did not notify us that the replacement gobo we sent was not of to the standard you expected we could not resolve the issue or explain why this may be the case. We understand that you feel Goboplus did not meet your standard but we did everything we could in the timescale we had so close to Christmas. Many thanks Ally

Posted 2 years ago

“Excellent service and delivery, as well as great products!”

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Posted 2 years ago

“I needed a gobo at short notice, so I found just the right one on the GoboPlus web site. They also advised me on the correct holder and both were delivered on time. Thanks.”

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Posted 2 years ago

“Quality of gobos are great and staff are extremely helpfull will all enquiries! Will definatly recomend and will definatly be uding again.”

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Posted 2 years ago

“Awesome 👍”

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Posted 2 years ago

“Always been and great service to us and thabkyou for all your support”

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Posted 2 years ago

“10/10 quality and such a quick turn around literally no other reason to use anyone else for any gobos”

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Posted 3 years ago

GoboPlus is rated 4.8 based on 949 reviews