Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 38,948 Reviews

94 %

of reviewers recommend Go.compare.com

4.6

Based on 38,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Go.compare.com:

At Gocompare.com, we compare loads of insurance quotes and bring you great deals on finance, travel, motoring, utilities and business services too.

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Go.compare.com 5 star review on 24th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a letter to your complaints department regarding a particular provider I was directed to.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“The price too high”

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(Car Insurance) - Posted 7 years ago

“Not to bad”

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(Car Insurance) - Posted 7 years ago

“Because I waited 24 hours between the quote and acting on it, you expired the quote and I had to requote - resulting in the prices going up by over £150. What a rip-off.”

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(Car Insurance) - Posted 7 years ago

“The lowest quote received did not appear to include the full requirements. On checking the figure increased to £750. Had I just believed the original price and gone ahead with it I would not have been fully covered!”

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(Home Insurance) - Posted 7 years ago

“Got the deal i was looking for but the price changed as soon as I spoke to aum 1”

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(Car Insurance) - Posted 7 years ago

“Had quote from Bank of Scotland of £117.00 went onto site to purchase £350.00 very misleading.”

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(Car Insurance) - Posted 7 years ago

“I purchased Saga motor insurance using gocompare via Topcashback. Initially all went well and the advertised £35.10p cash back was credited to my Topcashback account. However, when I looked a day or two later this had inexplicably been reduced to £27.00!”

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(Car Insurance) - Posted 7 years ago

“accepted then unaccepted without any questions just assumptions”

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(Van Insurance) - Posted 7 years ago

“Must of been 100 questions and then when the quotes presented not all the items I wanted included, legal cover etc So couldn't work out if it was cheaper or not. Was easier just to renew with my existing cover provider.”

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(Home Insurance) - Posted 7 years ago

“Very annoyed after getting quotes from different companies, offering courtesy cars on quotes. When you phone companies they say you have to pay extra if you want this on your policy, yet they all tick in green that this is included? This is wrong information being given. Even when quotes comes through on email it does say courtesy car is included .”

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(Car Insurance) - Posted 7 years ago

“Try to buy car insurance but would not let me buy it. Went on uswitch bought car insurance stright away.”

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Posted 7 years ago

“arguments with customer services, they did not know what they were talking about, saying I had to pay extra for personal cover when it was already included, I told them it was on the screen in front of me but she would not accept it and told me I was wrong, finally had to speak with their manager. I have not received my documents yet, how can I check them as requested to see if everything is correct?”

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Posted 8 years ago

“My car is a Audi a4 140hp diesel, not Porsche or Ferrari's. We are living in a dream world.”

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Posted 8 years ago

“Cheaper better deals with the Meerkats”

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Posted 8 years ago

“insurance companys refuse to let me pay on line even though i want to pay in full by debit card. they want me to ring them so they can charge another £12.50.so your service is a waste of time.”

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Posted 8 years ago

“I had to change my password twice to get into web sight. It stubbornly refused to let me in to recover quotes. Having changed twice I found myself trying to recover information a third time and found the same problem again. I gave up and went to a different company.”

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Posted 8 years ago

Hello Tony. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“I have used GoCompare for a number of years without a problem. This year the best quote is from Hastings Direct. Because I wanted additional services, I followed the route to Hastings Direct website which failed. I then have treid to phone HD several times without success. Finally I got through only for HD to hang up. I then tried again using HD's direct number. After another long wait I eventually spoke to someone who asked me for the GoCompare quote number and then promptly hung up. I have failed completely to reach HD Customer Services to complain. Why do you promote this company?”

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Posted 8 years ago

Hello David, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“Not enough variety”

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Posted 8 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“I feel ripped off. As I have freinds who have a bad history with driving and insurance who are younger than me, driving more powerful cars than mine but still my insurance is £400 more. How does this work.”

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Posted 8 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

Go.compare.com is rated 4.6 based on 38,948 reviews