Hi Margaret,
We are very sorry to hear you have not received your complete order. We will make this aware to our customer support team and they'll be in touch with you shortly with further assistance so they are able to resolve this as soon as possible.
Our sincere apologies for the inconvenience this may have caused you.
Kind regards,
Go Groopie
“I have ordered quite a lot from Go-Groopie and on the whole it has been fun, sometimes it has been a little mind boggling but all the same I enjoyed the whole experience and I will keep shopping from you. Thinking about it I'm awaiting for a couple items to be delivered.”
“So far service has been good, apart from deliveries. I would appreciate being contacted first via text to have some warning as to when to expect a parcel. Also an hr or two before arrival a text would be gratefully received. I have no-one or nowhere to leave parcels, I am busy & out quite a lot, with work, training, socialising etc. I did not like the delivery mans attitude.
Thank-you”
“The Razor blades only arrived 23 days after placing order. It would have appreciated if the supplier could notify date of dispatch as I thought these might have been lost in the post, therefore I notified your Company of none delivery. Although it took a long time for delivery the price was very good.”
“The majority of my purchasers I've been very happy with. I still use and look daily at the offers. I've saved a lot of money with some different gift ideas that I wouldn't think of without seeing.”
“I ordered a few items before Christmas and it was nearing Christmas and i hadn't received them so i contacted their customer service, i wasn't initially happy because they took a week to respond but when they did respond they apologised for the delay and said they were receiving a large amount of queries as is expected during this period, they provided me with tracking information given by the retailer and i received my items a few days later so everything went well and was pleased with how they dealt with my issue”
“Been happy with most items I have bought, though a few hitches along the way re items not reaching me, but pleased to say it has all been remedied & been re-embursed, with thanks.”
“I've always had great experiences with Go Groopie even when i do have problems, they are very helpful and will always resolve the matter as soon as they can”
Hello,
Thank you for letting us know that you have enjoyed using GoGroopie. Please do not hesitate to contact us if there is ever anything we can assist you with.
Many thanks,
GoGroopie
“Nice and easy transaction, delivery process needs improvement as i will like to be able to track my on-coming delivery as i'm constantly at work, i will like to have tracking details or something so i can make arrangements.
Great service non-the-less.”
“I bought a new duvet set a couple of weeks ago and it arrived over the weekend, i must say im impressed with the quality of it, highly recommend it to anyone especially at that price you just can't go wrong”
“I have bought a few things from Gogroopie over the past year and there have been a few problems but they've always managed to get it sorted.
Would recommend!”
Hello,
Thank you for letting us know that you have enjoyed using GoGroopie. We hope you continue to enjoy using our services. Please do not hesitate to contact us if there is ever anything we can assist you with.
Many thanks,
GoGroopie
“Bought a thermal snood last week for only £4.99, what a bargain! It arrived a couple of days ago and making full use of it already, great purchase quick delivery”
