“Betham talked me through the whole process and cancelled my mistake straight away. She was polite patient and very understanding. Bethan should be rewarded for her great customer service .
Warm regards
Dianne Walker”
“She was very patient as I am not very computer/ app wise fast and helped me go through the voucher redemption process. She even checked that the voucher specified all white option. So I feel happy so far. I hope the delivery goes as smooth thanks. KD”
“Bethan the lady who helped me today is a real credit to your company, she was patient and kind. I have had a stroke and I am not quick with technology, she didn't make me feel stupid and went out of her way to sort everything out for me. Please thank her very much.”
“Chantelle the Customer Service Advisor on the 'helpline' was friendly and helpful without being condescending and helped me to resolve my query simply and efficiently. Thank you”
“This was my first time of purchasing from you and I was having problems paying the p & p so I telephoned and your young lady was very helpful sending me an e-mail and talking me through the process which was very helpful and I will certainly make purchases from you in the future”
“Chantelle was brilliant with me because she took me through all the stages to finish my order. I would like to thank Chantelle for being so patient with me,she was so wonderful to me .Thank you again. 10/10”
“I was abit confused with my order as iv ordered first time, I phone the customer service and ask a few question, the service and information I received was very helpful and useful, the customer adviser was very helpful ,”
“Browsing through the gogroupie offers is my little guilty pleasure, the variety of products and offers is fascinating and helped me unearth some little gems! On my last purchase, there was a problem with code, I called the helpline and spoke to very courteous and efficient person who dealt with my query quickly and auctioned it. 3 hours later, I received an email from the reseller informing me that matter has been resolved and I completed my order with no problems! Really impressed by their customer support and needless to say their offers too (70% off Beats headphones put a smile on my face!)”
“I've bought a number of items and have found them very good value for the money. There is also big range of goods to buy. Your website is great for browsing.”