“Great offers always looking at my app on complaint it would be great if items didnt take so long to arrive but love what I've brought up to date ????”
“The lady I spoke to knew what the problem was and sorted it out for me very easily. She walked me through every step without rushing me and made sure that I got my purchase. I couldn't have asked for anything more. Thank you very much.”
“Very impressed with Gogroopie and their customer services, particularly Jamilah. I had problems with an order that had not been delivered, which, unfortunately went on for several weeks. Jamilah from Gogroopie answered each of my emails in less that 48 hours, communicated the issues to the supplier and also informed me of my options. Although, I am very disappointed with the supplier, I am very impressed with the quality of the service that Jamilah and Gogroopie provided; she was professional, quick to respond, and supportive. I did eventually receive my order. I have ordered other items via Gogroopie and have had no issues; receiving them quickly, and carefully wrapped. I highly recommend Gogroopie.”
“Anytime I have a query about my items, I have always been satisfied with the customer service I have received from the GoGroopie Support team.Respectful, helpful and knowledgeable on the problem and just simply get the job done!
Thank you GoGroopie
Teg Roberts”
“Gogroupie are effective, efficient and empathise with their customers that is they actually saw through my problem in returning an item which was posted to me after my cancelling the product and it was given to me without paying for them.
I will recommend Gogroupie to everyone interested in buying any of their products as you could rely on their services and their products are worth their value.
Thanks Gogroupie.”
“I ordered a 7" tablet and received a voucher code and security code. When I tried to redeem voucher was informed it was incorrect. Eventually through my ignorance I lost all the information. I then rang your customer services. The lady I spoke to was brilliant and very patient as I was panicking which must have driven her mad but she remained very calm with me. She did solve my problem which happened to be my fault. I cant praise her enough she was brilliant cant thank her enough.
Neil Brown”
“The man I spoke to at customer service was amazing he was so patient with me and the problem was solved by his understanding of a dizzy pensioner haha thank him for me x”
“enjoyed several items from Go Groopie, occasional hiccup with delayed delivery, also a slight fault in one - BUT always very quickly dealt with - very impressed with this service so will now use fro more items .”
“Thank you so much for your help & time you gave me.
Shopping with you regularly I have had excellent service. Due to having problems with my Notephone I was unable to claim several items, some even out of date, which you helped me with. You certainly went the extra mile. Thank you.”
“Just had my parcel delivery 12 wine package very pleased just as described a bargain to thank you go groopie also.had a refund for a mistaken order very quick response very good”
“I have to say I have never had an issue. I have only ordered twice (case of wine, and Jewellery), however, both were an excellent price, as described, of good quality and both arrived quicker than the maximum expected time I was given. I can see others have had issues but from my perspective none have been experienced.”
