Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.92

3.9 Rating 1,352 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Go Assist has made me very angry and frustrated. I paid £119 on Sundayfor my freezer to be fixed quickly on the following Tuesday. Mention was made that they couldn't guarantee the "time", which implies the time on the day booked - not the actual day might be changed! Booking on Sunday and getting an appointment on Thursday when I'm not at home is not a Fast Service. I have cancelled and expect to get my money back, it that remains to be seen”

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Posted 6 years ago

“Very easy to deal with, whole process was pleasant. Would definitely recommend”

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Posted 6 years ago

“Quick easily explained and value for money”

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Posted 6 years ago

“Great, friendly costumer service.”

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Posted 6 years ago

“Very helpful lady on the phone. Clearly explained the process and all my options.”

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Posted 6 years ago

“Helpful customer service polite and friendly”

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Posted 6 years ago

“Helpful person on the phone”

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Posted 6 years ago

“The advisor I spoke to provided an excellent service, very customer focused ensured that I understood all aspects of the policy I purchased which persuaded me to take out additional cover for another appliance.”

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Posted 6 years ago

“Easy to set up, anticipate a positive outcome going on previous experience”

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Posted 6 years ago

“Clearly and well explained service, so far!”

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Posted 6 years ago

“GoAssist helped me to plan and book the repair of my washing machine and dishwasher in a timely manner. GoAssist introduced me to an affordable monthly warranty direct debit scheme to help me with the cost of any future breakdown/repairs of my appliances. The follow up contact to arrange dates for the engineer to visit was quick. Great service.”

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Posted 6 years ago

“Very knowledgeable and extremely thorough to help with my enquiry as it was my first time of using online repairers.”

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Posted 6 years ago

“Very efficient and clear information about their services.”

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Posted 6 years ago

“A very cheerful and helpful person assisted me. She talked me through all the ins and outs for the lady I care for. As my lady has difficulty in speaking your representative couldn't have been more helpful.”

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Posted 6 years ago

“Very pleasant helpful lady. I felt confident my problem would be sorted quickly.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Very quick, friendly and helpful customer service.”

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Posted 6 years ago

“Was really surprised to get a call back within 20 mins especially being a Sunday . The lady was very helpful on the phone and have a appointment booked in for 48 hrs later to come and look at my appliance.”

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Posted 6 years ago

“Prompt phone back. Appointment book at time convenient. Cheerful and knowledgeable staff.”

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Posted 6 years ago

Go Assist Ltd is rated 3.9 based on 1,352 reviews