Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,348 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty effective service”

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Posted 5 years ago

“So far an easy way to get the problem fixed user friendly”

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Posted 5 years ago

“Initial cost for repair seems very reasonable, opted for insurance on top for added peace of mind. Very happy”

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Posted 5 years ago

“Ms Callyl & Will, most courteous and helpful with ones dilemma. Would certainly recommend above similar operations...”

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Posted 5 years ago

“After spending half an hour trying to get through to Dyson on the phone, it was so easy to book online, and within minutes I had an engineer booked to come out 2 days later. An excellent price and very reasonable monthly payment for a 12 month guarantee. Giving me peace of mind.”

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Posted 5 years ago

“Easy to contact & arrange an appointment!!!!!”

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Posted 5 years ago

“I agreed a a date and time window for the engineer to repair my neff dishwasher and they did not bother to call or turn up Very dissatisfied customer Do not use these people They did not contact me I had to call them to get a refund”

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Posted 5 years ago

“organised company”

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Posted 5 years ago

“Good services”

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Posted 5 years ago

“Quick and painless. Spoke to Adam and made everything so easy and got me booked in for my dryer to be fixed.”

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Posted 5 years ago

“Holly kendal was very helpful.”

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Posted 5 years ago

“Fantastic professional ser i e. Adam was absolutely brilliant..his advice was infirmative without him being pushy at all. Due to his attirude I wpuld reccomend to family and friends.”

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Posted 5 years ago

“I would not recommend this company to anybody. Called to have my boiler repaired and was told I would receive a call the following day from a local repairer to arrange an appointment. Received no such call and had to chase them up, and was told that the only local repairer was unavailable and that they had contacted 6 or 7 others but could do nothing until those had responded. Got no call the next day and had to chase them up again and was told exactly the same thing. Bear in mind that I had to pay £200 up front just for them to visit. At that point I cancelled. Their was absolutely no communication, and to top it off I called local company who sent someone out that afternoon and was charged half the money. I wouldn't touch this company with somebody else's barge pole.”

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Posted 5 years ago

“Great customer service hopefully the repair is as good .”

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Posted 5 years ago

“It was my great pleasure to speak with Adam today, who clearly and attentively explained the options, conditions and costs relating to required repairs to my errant vacuum cleaner, as well as offering other opportunities to cover property and other appliances. I was extremely impressed by his courtesy, knowledge and professionalism and would ensure you recognise his value as an ambassador of the company.”

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Posted 5 years ago

“Very good easy to get sorted”

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Posted 5 years ago

“Cally was very polite and helpful. She explained everything very clearly.”

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Posted 5 years ago

“Very polite and efficient service. I’ve dealt with go assist before and had very good service of them, so that’s why I chose them again.”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“I run a pub with B&B and booked a repair visit for a Bosch washing machine. In doing so I made clear the machine is not available to members of the public and in an area not open to the public. My not insignificant fee was taken and the following day go-assist attempted to back out of the arrangement. After an hour on the 'phone with them, I was told a repair could be done but with no guarentee. And at the same price! I not un-naturally asked for a refund but now have to wait 3-5 days for the money back. Beware - quick to take your money but will attempt to wriggle out of the arrangement and slow to refund. Get somebody else!”

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Posted 5 years ago

Go Assist Ltd is rated 3.9 based on 1,348 reviews