Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,351 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible horrible service. I booked an appointment online (and paid) for thursday. Didn't hear a peep from the company. Then on thursday noon, i'm told that someone will contact me within 8 hours. No one contacted me. I spoke to them on friday and I was told someone would come on Saturday and no one showed.... no communication, no shows. They just take the money and leave you hanging. Will never use again.”

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Posted 5 years ago

“If the repair is as good as booking it It will be excellent”

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Posted 5 years ago

“Easy to book, reasonably priced, looking forward to an equally excellent repair”

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Posted 5 years ago

“Excellent on line instructions, even for a non geek,”

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Posted 5 years ago

“I took out cover to repair a fridge freezer under what I thought was their no fix no fee guarantee. It took them 3 weeks to arrange an appointment as their engineers were on holiday, and then they couldn't fix it but said I would get no refund as it was a labour only policy!”

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Posted 5 years ago

“Very good and smooth service, great information when needed 💪🏽”

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Posted 5 years ago

“Pretty effective service”

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Posted 5 years ago

“So far an easy way to get the problem fixed user friendly”

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Posted 5 years ago

“Initial cost for repair seems very reasonable, opted for insurance on top for added peace of mind. Very happy”

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Posted 5 years ago

“Ms Callyl & Will, most courteous and helpful with ones dilemma. Would certainly recommend above similar operations...”

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Posted 5 years ago

“After spending half an hour trying to get through to Dyson on the phone, it was so easy to book online, and within minutes I had an engineer booked to come out 2 days later. An excellent price and very reasonable monthly payment for a 12 month guarantee. Giving me peace of mind.”

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Posted 5 years ago

“Easy to contact & arrange an appointment!!!!!”

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Posted 5 years ago

“I agreed a a date and time window for the engineer to repair my neff dishwasher and they did not bother to call or turn up Very dissatisfied customer Do not use these people They did not contact me I had to call them to get a refund”

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Posted 5 years ago

“organised company”

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Posted 5 years ago

“Good services”

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Posted 5 years ago

“Quick and painless. Spoke to Adam and made everything so easy and got me booked in for my dryer to be fixed.”

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Posted 5 years ago

“Holly kendal was very helpful.”

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Posted 5 years ago

“Fantastic professional ser i e. Adam was absolutely brilliant..his advice was infirmative without him being pushy at all. Due to his attirude I wpuld reccomend to family and friends.”

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Posted 5 years ago

“I would not recommend this company to anybody. Called to have my boiler repaired and was told I would receive a call the following day from a local repairer to arrange an appointment. Received no such call and had to chase them up, and was told that the only local repairer was unavailable and that they had contacted 6 or 7 others but could do nothing until those had responded. Got no call the next day and had to chase them up again and was told exactly the same thing. Bear in mind that I had to pay £200 up front just for them to visit. At that point I cancelled. Their was absolutely no communication, and to top it off I called local company who sent someone out that afternoon and was charged half the money. I wouldn't touch this company with somebody else's barge pole.”

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Posted 5 years ago

“Great customer service hopefully the repair is as good .”

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Posted 5 years ago

Go Assist Ltd is rated 3.9 based on 1,351 reviews