Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,348 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm certainly glad that I chose Go Assist to fix our washing machine. It was a disaster to have a breakdown just right after the manufacturer's warranty expired.”

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Posted 6 years ago

“My experience was fantastic. The engineer came to carry the works was awesome too. He was very thorough and informative.”

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Posted 6 years ago

“Competitive pricing. Excellent after sales. Prompt response. Highly recommended.”

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Posted 6 years ago

“Would highly recommend for value and excellent service. Well done, guys! A repair service company with a good attitude, that's Go Assist! Engineer completed the job ahead of schedule”

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Posted 6 years ago

“Great customer service who always updated us when the engineer would arrive. They also contacted us a few days after the service to make sure all problems had been resolved.”

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Posted 6 years ago

“Speedy response to finding an engineer although, frankly, feels more like a pressure sales environment for insurance. Not happy with the fact expected to pay everything up front, before work even carried out. Hate sales driven customer services so will probably cancel.”

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Posted 6 years ago

“Very friendly and helpful over the phone”

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Posted 6 years ago

“Good attentive service.”

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Posted 6 years ago

“Timescale for engineer to call is too long.”

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Posted 6 years ago

“Good service from Kenny although the conversation was a little lengthy and rather repetitive.”

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Posted 6 years ago

“Have been informed about the details of the products and services available”

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Posted 6 years ago

“Reece handled my call very professionally but at the same time very friendly. I felt no pressure what so ever at any time during the call and everything was clear and concise. Would highly recommend.”

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Posted 6 years ago

“I have been with them in the last 4 months and I would not ever go anywhere else”

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Posted 6 years ago

“I am new to Go Assist, and yes I was nervous. I am so thankful to have found a repair service company I can trust.”

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Posted 6 years ago

“I am new to Go Assist, and yes I was nervous. I am so thankful to have found a repair service company I can trust.”

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Posted 6 years ago

“From the minute he walked in I knew I was in the right hands. Thank you for the awesome service.”

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Posted 6 years ago

“Outstanding customer service and great price! Couldn’t be happier!”

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Posted 6 years ago

“Outstanding customer service and great price! Couldn’t be happier!”

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Posted 6 years ago

“Contacted very quickly after completing the online forms, excellent customer service, explained everything in a clear way, even how to save money!”

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Posted 6 years ago

“Great teamwork, very experienced & professional. I highly recommend this business for any home appliance repairs”

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Posted 6 years ago

Go Assist Ltd is rated 3.9 based on 1,348 reviews