Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,348 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a repair and no one turned up. I didnt get any notice of cancellation - just a lod of excuses when I called them. Gave them a second chance and same happened again. No call, no explanation. Complete waste of two days!! Unacceptable. Do not be tempted to go with them!”

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Posted 6 years ago

“Amazing service by Ella. Let’s see if my appliance gets sorted quick.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Danielle was extremely helpful and efficient. Everything was explained very well.”

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Posted 6 years ago

“Nice friendly service over the phone and all explained clearly”

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Posted 6 years ago

“So far I've had a great experience and Josh on the phone was extremely helpful. Thank you.”

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Posted 6 years ago

“Excellent service by Ella”

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Posted 6 years ago

“Hi Service was quick and efficient Products and services well described. Dan who I spoke to was very friendly and clear. So far very satisfied”

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Posted 6 years ago

“Spoke to two people, Stefan and Danielle and both so lovely and helpful, not pushy at all and explained everything really well, felt very confident with what they were telling me. Just hope my fridge gets fixed!”

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Posted 6 years ago

“Very helpful .”

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Posted 6 years ago

“Alex was very helpful today when I called to arrange a repair. He was very polite, professional and patient in answering my questions.”

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Posted 6 years ago

“Great communication skills on the phone, if they can do the repairs I’ll be delighted.”

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Posted 6 years ago

“Friendly, helpful, efficient.”

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Posted 6 years ago

“Very helpful people and straightforward to set up”

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Posted 6 years ago

“The customer service guy Alex was great, clear concise and when I asked numerous additional questions he had all of the answers and took the time to make sure I understood and that it had adequately dealt with my query. One of the best customer service agents I have dealt with. I am now hoping the service lives up to the standards he has set, let's hope I am not disappointed”

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Posted 6 years ago

“Everything explained clearly, very pleasant manner, providing everything that was needed to know and more about the services with confidence, reassured me when I had a query resulting in me having enough confidence and happy to go ahead with assist ltd very quickly,”

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Posted 6 years ago

“Very friendly and helpful, highly recommend.”

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Posted 6 years ago

“Very efficient”

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Posted 6 years ago

“customer service person: Reece was very helpful and quickly arranged service day. He also apologised that I had had to call as the company had not met the 30min call return time promised on the website. Now waiting for engineers call”

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Posted 6 years ago

“Danielle was v helpful and efficient Hopefully this will continue”

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Posted 6 years ago

Go Assist Ltd is rated 3.9 based on 1,348 reviews