Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,348 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, friendly, and affordable. I am very satisfied with not only the fine repair jobs but also the good manners of the repairmen. A++++”

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Posted 6 years ago

“I had excellent service from them. I have hired them twice, and they sent me 2 different technicians each time, both of them did great jobs. I will definitely recommend hiring them for any repair needs.”

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Posted 6 years ago

“Excellent customer service. Very quick and efficient.”

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Posted 6 years ago

“Efficient clear service and friendly all available options about repairs made known to you as a oap this was exactly the type of phone call I needed”

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Posted 6 years ago

“Too early to say.”

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Posted 6 years ago

“Good, friendly service. Can not fault it”

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Posted 6 years ago

“Very happy!!! My broken washer was fixed in 2 days, as promised. Highly recommended.”

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Posted 6 years ago

“The customer phone service to arrange a repair is prolonged and tedious -you really need to review this as it is such a off putting set up.”

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Posted 6 years ago

“Phenomenal service for a low price. These guys have repaired few of my appliances, and each time was done very well. Thanks!”

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Posted 6 years ago

“Speedy and professional response to my enquiry - thanks GoAssist!”

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Posted 6 years ago

“Prompt , good value and friendly customer service.”

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Posted 6 years ago

“This company is amazing!! They are very professional. I hired them to repair my fridge, and they did an EXCELLENT JOB. Their repairing fee is also competitive. THANK YOU”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I couldn't be happier! I called for repair service on Monday night, and they managed to come and fix my washer the next day. Thank you so much!”

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Posted 6 years ago

“I would like to thank Arcridge for their excellent service, and great communications. Our expectations were exceeded. We will definitely do more business with them in the future.”

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Posted 6 years ago

“Conned then robbed by thieves! I phoned go assist & given 2 options to choose from. I chose the second option where I paid £149.97 & £26.85 for the first quarterly instalment for 12 month to big warranties. I was promises a no fix no fee & that I would get a washing machine of the same value as mine if unable to fix. Yet the money was taken out straight away on the 1st Oct '18 even when the engineer Geoff Evans (name & shame) didn't come until 10th Oct. He was in my Kidderminster home for no more than 10 minutes after finding a wire in the machine. He was very rude when I phoned him back to do a proper job. I was told I would have to have the same engineer which I refused then told during another phone call that they had been told by the engineer that he had fixed my machine & therefore I couldn't have a refund. I am going through the dispute department of my bank to get my money back. My advise, do not touch go assist with a barge pole or any other company that behave in this disgusting way!”

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Posted 6 years ago

“So far, so good. A friendly and helpful call centre gentleman who dealt with my query professionally and with little fuss. Hopefully the repair of my freezer will be equally as efficient. The complete opposite of Curry's home repair service. Many thanks.”

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Posted 6 years ago

“The tech was polite and superb in fixing our TV. The fixing price was also affordable for us. Warm regards.”

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Posted 6 years ago

“My experience with this company has been great. As a surgeon, sometimes I had emergency calls, which required me to cancel my appointment at the last minute. But they are very helpful in rearranging my appointments. They do professional jobs too, fixed every appliance.”

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Posted 6 years ago

“I was very pleased with how they did their jobs. This is one of the best service companies.”

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Posted 6 years ago

Go Assist Ltd is rated 3.9 based on 1,348 reviews