Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.93

3.9 Rating 1,351 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

Write Your review

Tell us how Go Assist Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and professional service. They fixed my fridge faster than I thought”

Helpful Report

Posted 6 years ago

“Nathan was absolutely fantastic and as within 30 seconds I knew Go Assist was the right choice!! Highly professional, courteous and reassuring service; I wouldn't hesitate to recommend Go Assist for reliable repairs and peace of mind.”

Helpful Report

Posted 6 years ago

“Very helpful very understanding knew exactly what I wanted as a customer I've now got a date to repair my washing machine I'm a happy man....”

Helpful Report

Posted 6 years ago

“The lady I spoke to was very friendly and personal. And had great info about her products. Here's hoping the engineer is just as good.”

Helpful Report

Posted 6 years ago

“So far the service has been excellent”

Helpful Report

Posted 6 years ago

“Really nice and professional call taker. Friendly and helpful. Excellent. Thank You.”

Helpful Report

Posted 6 years ago

“Very helpful and friendly. Great service.”

Helpful Report

Posted 6 years ago

“Phone call was straight forward, shame about the push for Big Warranty though they were not overly pushy for additional products and accepted no without any further hassle. Clear explanation and almost no waiting to get through.”

Helpful Report

Posted 6 years ago

“When you need white appliance repairs its good to talk to someone like yourselves that can provide a fast and efficient service.”

Helpful Report

Posted 6 years ago

“So far impressed with the service and how clear the terms and conditions are with great results.”

Helpful Report

Posted 6 years ago

“Go assist was very helpful and told every details about getting a repairer .contacting was very easy and I was in contact with them within 5 minutes the waiting period wasn’t long”

Helpful Report

Posted 6 years ago

“Very provessional. Happy with service well explained”

Helpful Report

Posted 6 years ago

“They only publish very favourable reviews on their website. Quite different to my experience which is that I contacted them on or before 6 August and I am waiting until 30 August for the part to be installed. Admittedly the part was not available for 10-14 days but a large sum of money for the repair and insurance was removed from my account immediately although no repair had been done and there was nothing new to insure.”

Helpful Report

Posted 6 years ago

“Lisa was exceptionally helpful and made the process of arranging what I needed very smooth and seamless. Thank you”

Helpful Report

Posted 6 years ago

“Great, I will recommend this to everyone I know also everyone should try its free quote.”

Helpful Report

Posted 6 years ago

“I like this, although the customer services responded a little long they helped me with my inquiry until it resolved, well done!”

Helpful Report

Posted 6 years ago

“Engineer due to arrive tomorrow which is good. Call centre was too noisy in background, hard to hear agent. And call was nearly half an hour, which is too long.”

Helpful Report

Posted 6 years ago

“No hard sell, very patient, and gave very helpful advice. Thank you Lee and Nathan.”

Helpful Report

Posted 6 years ago

“Very informative lady. Pleasant to talk to and arranged everything for me, no hassle.”

Helpful Report

Posted 6 years ago

“Very good, everything explained clearly, step by step without feeling rushed by operator 8 out of 10”

Helpful Report

Posted 6 years ago

Go Assist Ltd is rated 3.9 based on 1,351 reviews