Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.92

3.9 Rating 1,352 Reviews

76 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed by the efficiency and courtesy of the member of staff who dealt with my call.”

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Posted 8 years ago

“The customer service advisor professionally explained ever aspects of my cover in details and made ssure I understood what she said.”

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Posted 8 years ago

“Very straight forward”

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Posted 8 years ago

“Good so far.”

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Posted 8 years ago

“I was a bit reluctant to give card detail over the phone but was passed to the manager who was reassuring and told me all would be ok , I do hope it will be . Very caring and considerate .”

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Posted 8 years ago

“Just spoke to Lauren ,what a lovely person ,very kind ,caring and polite .wonderful talking to her .my policy number is big 5793685 .very happy I have taken out a policy for my bertazzoni range cooker .Thank you Lauren”

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Posted 8 years ago

“Very informative and no problem with repeating the information.”

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Posted 8 years ago

“Lauren was very polite and informative so thank you for your help”

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Posted 8 years ago

“Good helpful services”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Excellent service, and very helpful staff would recommend to my friends.”

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Posted 8 years ago

“Very clear and very helpful and very polite....”

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Posted 8 years ago

“After calling around (expensively quoted) various local, gas cooker, repair companies, i stumbled upon, 'GO ASSIST'. The person i spoke to, was very polite & helpful. They gave me, 2 optional quotes. I opted for a dual pack, cheaper, 2nd quote, and found it beneficial, to actually take their advice, & insure my appliance, with a monthly, low cost, insurance quote, which comes as standard, if you are to take the cheaper 2nd option. Thank you, 'GO ASSIST'.”

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Posted 8 years ago

“Brilliant very helpfull”

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Posted 8 years ago

“Very nice non pushy man, very polite. I hope the service I receive is as good”

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Posted 8 years ago

“Call was efficient but not had the repair yet”

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Posted 8 years ago

“Person on the call was more interested in selling me insurance than fixing my problem. Was on the phone for 20 minutes without an appointment or next steps. Have decided to cancel the service having shopped around and found someone local who can visit today, charge a tenth of the price and all arranged in a 3 minute phone call.”

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Posted 8 years ago

“Tom was my customer advisor. He was articulate, polite and warm. Explained everything fully, wasn't too pushy when I was uninterested in further products and made sure I was clear about the finances involved.”

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Posted 8 years ago

“Sophie was excellent , she really explained well , answered my question , lovely lady ????”

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Posted 8 years ago

“Very helpful thought I had my fridge freezer covered as well as washing machine but unfortunately it wasn't, but the person at customer services was very helpful and now have both covered and my f/f being repaired .”

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Posted 8 years ago

Go Assist Ltd is rated 3.9 based on 1,352 reviews