Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 1,999 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Good admin. Ok fitter but not aftercare.”

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“Good service & fair price”

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“Good information happy about installation unfortunately my installation dates changed twice”

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“GOOD SERVICE GUYS WERE VERY GOOD CLEANED EVERTHING UP AS THEY FINISHED EXCELENT SERVICE”

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“tIMED THE JOB AND DID IT FASTER AND LEFT ME HAPPY”

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“disappointed. Unreliable,, and unfaithful. I have been contacting Glow Green many times regarding the boiler installation, it’s been a week they don’t give a dam.poor customer service, rude staff, boiler installation did not be installed properly in first place due to delivery issues and I had engineer called PEPE he was great helpful and he couldn’t complete the job because he has to wait for the 2nd delivery it’s been a week I’m still waiting for the engineer to come and complete my job, its not the engineer fault it’s company they don’t give a dam I have paid £3000 for my boiler insulation and they dump me like rubbish , the boiler condenser water pipe left unfix, and the engineer who made the hole in my bed room to feed the condenser pipe that’s been left unfix I’m getting cold air every single day”

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“the instalation ok but didnt take time to show how to work control resulting in heating on during night and then came home in afternoon and heat on again, the quick start leaflet needs looking at as the instructions are not just for the customer. it talks about wiring diagram, open therm. thermostat terminals description, landlord settings etc. I feel it would be better if there was a simple quick start leaflet.I had to google instructions which didnt help, there wasnt a subtitle, manual over ride, so I could operate the control without setting days and times. I rang glow green I got an email from REED saying he would be in touch, then today I got another message saying he couldnt get a response I checked my phone and I havent missed any calls .I dont think that is good customer service all he did then was send details of a website to get help, to me that is poor customer service”

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“Day 10 Boiler Installed 28/10/2010 Boiler Breaks Down 22/02/2021 ....... still awaiting a repair...... Exceptional speed at taking your money, slightly less competent at booking your installation and probably won't have the boiler you actually want. Aftersales – APPALLING – So far waited over a week for someone to come and fix my 3month old boiler – No heating or hot water and a baby and two boys with additional needs to look after. Cracking Job Glow Green – I will be passing on my review to EVERYONE I CAN.”

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“very good value and standard of service in installation”

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“All went to plan, really pleasant installer worked hard all day and tidied up nicely before he left happy with job. Setting up program and room stat left us confused some guidance on this would have been useful”

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“We had been struggling to get through to the engineer when there was an issue, had to chase several times.”

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“Great service and very efficient.”

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“From start to finish the service we receive was second to none. Our boiler works great and it's so quiet. Both the fitters where very polite and knew exactly what they were doing. 😄”

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“So easy such a quick installment professional and tidy 100% recommendation from me if I had to get another boiler wouldn't hesitate so thank you Glow green a d a big thank you to our fitter Carl 👍all round”

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“After initially being let down by the first plumber who never showed up- we had our new Boiler fitted this week. Barry who covers the South West was really excellent and a very professional plumber.”

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“Engineers turned up on time, very efficient cheerful lads no mess, only prblem the boiler was damaged so one of the lads went and got a replacement,heating controls explained we would recommend glowgreen.”

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“Very good from start to finish, would highly recommend”

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“i was given time and patience by Harley Raymond and was explained all different make and models to choose the best. The whole process of ordering, financing went smoothly. Perhaps only issue which is Glow Green Care Plan which not entirely clear on level of cover. I would recommend Glow Green always and we have almost 80 properties and Glowgreen will be the 1st port of call in the future.”

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“Required new boiler for rental property. Sales person really helpful, received quote over the phone and first available date for installation. Requested earlier date but due to bookings was unable to arrange but was put on cancellation list. Received call on the Monday which was two days after as cancellation had become available and boiler fitted next day. Great service so far hopefully this will continue as have taken the extra warranty option.”

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“Reliable service and customer care, engineers were excellent tidied swept the even hoovered after job finished very respectful to the house,”

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Glow Green Ltd is rated 4.1 based on 1,999 reviews