Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 2,033 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Andrew called in advance to tell me he was on his way. He arrived promptly and carried out the boiler service efficiently and quickly. He was polite and courteous.”

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“Glow Green was very professional and responsive. The installation went very smoothly and according to plan!”

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“Brilliant service and job was outstanding. The boiler is definitely one of the best and can not be happier. Great job and great price ⭐️⭐️⭐️⭐️⭐️”

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“Felt well supported from start to finish. Did a great job. The people on the telephone too were very supportive. Would highly recommend their installation team and overall customer service.”

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“From start to finish the service from Glow Green was top class. They helped me choose the most appropriate boiler at a good price. They kept me up to date re delivery of boiler and installation details. The engineer Dean was first class, arriving on time, was tidy and cleared away all packaging and removed old boiler. He explained everything very clearly to us and the boiler is working perfectly. Thank you.”

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“Customer service is non existence. If you have a problem or query after solar installation, once they have received their money they just don't care. The stress this company has and still is causing is unforgivable, shouldn't be allowed. Finally had no option but to put a complaint in writing and they aren't even following their own complaints procedure. Company is absolutely shocking.....avoid. There are so many more reliable ones out there, that don't contract out the work!”

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“Glow Green is a company I would highly recommend they could not be beaten on the price From start to finish there customer service was spot on from the time I chose my boiler to the delivery to the fitting they kept me up to date Very pleased with Steve who fitted my boiler did a great job and was a very pleasant and friendly man So all in all I would say use Glow green and Thank You for your good service .”

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“Very professional. Best quote offered . Effective Communication. Thanks”

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“Having made contact with Glow Green our heating problem has now been resolved by the company which has resolved our differences totally. We now look forward to a positive future with the company in the future.”

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“Very happy with installation and service ,it was a nicely done professional job .”

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“Great friendly service.”

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“Just had our new boiler fitted with Glow Green everything went very smoothly. No hidden costs. Our engineer Sam was brilliant very professional and at the same time easy going nothing was to much trouble for him. Our Glow Green experience was exceptional would strongly recommend them.”

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“Brilliant customer service fast reliable good price and friendly”

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“I recently had a new boiler installed by Glow Green, being in my late 70s and never having ordered a large item on line before, I found the Green Team extremely helpful, talking me through every step. Because of their patience everthing went to plan. A lovely pleasant young man called Mark, arrived to fit my boiler, he asked the relevant questions and got straight on with the job, leaving not a scrap of rubbish anywhere when he finished. my overall experience with this company has left me with no doubt that choosing them was the best decision I have ever made.”

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“Excellent price and professional through out. Job completed well. Very happy.”

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“Carried out work for this company.They do not pay installers properly or on time.They have been reported to gas safe for their dealings.They have a solicitors letter in the post and will pay costs incurred for me recouping my fee.I have reported them to the ombudsman and they will be contacted in the next few days. The office staff are terrible at handling things and the engineer portal is a joke to fill in. They do not pre survey properly because its an online firm so they use pictures.There were many issues with the property electrics which i paid an electrician to sort out with my own money to stop the job failing in the day ,so they didnt look bad.I have not been paid for this or the boiler installation. They are crooks,any installers should steer clear of this company,and any customers should research local companies in their area rather than use these Bournemouth based online hawks. The on boarding manager has left the company so no point of contact,repeatedly asked to deal with a manager but the incompetence is breathtaking . I have worked many years in the industry,this company should be avoided they are the worst i have come across. Companies that dont pay staff end up with only staff that dont care about customers in my experience.Also they remove negative reviews and try hide their atrocious customer service. Avoid these types of companies!!”

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“Very helpful, did a great job at a great price 👍🏻👍🏻”

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“I'm happy with Glow Green and their service, followed up by phone calls to make sure everything is OK ,I would recommend”

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“My boiler works very well. Thanks for the efficiency and magnificent job of your engineer that conduct my boiler service.”

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“Every year good customer service and amazing personal service thanks for all”

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Glow Green Ltd is rated 4.1 based on 2,033 reviews