Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 2,033 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“I recently came across Glow Green while searching for a new boiler on Uswitch. After comparing several companies, including British Gas, their pricing and deal stood out as the best by far. From the moment I was in contact with their team, the entire process was smooth and professional. Andy, the agent who initially contacted me, was friendly and knowledgeable. I appreciated that he wasn’t pushy or trying to force a sale; instead, his advice on the boiler I was considering was sound and honest. I also received a £300 discount off the total cost and was given flexible and affordable payment options, which made the decision even easier. The finance process and installation worked seamlessly together. E-signing the finance contract was incredibly easy, and all necessary documents were readily accessible through my online account. Glow Green kept me updated at every stage and worked around my availability to ensure the delivery and installation were convenient for me. The only minor hiccup was with the delivery. It's a kerbside service, which wasn’t clearly explained upfront, so I wasn’t expecting to need extra help getting the boiler into the house. Thankfully, the delivery driver was kind enough to assist, and when I raised this with Glow Green, they assured me they would improve communication with future customers regarding the delivery process. As for the installation, it was fantastic! Russ and his son handled it professionally and efficiently, even completing some additional work without any hassle. I was pleasantly surprised by how stress-free the entire experience was, especially as I was expecting at least a few snags along the way. Overall, I’m thrilled with the service I received from Glow Green. It's rare to find such honest, reliable service that leaves you genuinely thankful for choosing the right company. I highly recommend Glow Green and will definitely consider them for future needs! Thank you, Glow Green!”

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“Excellent service the engineer even called the gas board because the gas pressure wasn’t right.”

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“From the first contact, the Glow Green team were professional and user friendly. I was very happy with the quality and variety of boilers to choose from and the prices very good. It was easy to arrange a suitable date for installation. Frankly, the whole process from beginning to end was very good. James, the heating engineer who fitted my boiler was aa good as they come. No mess, no fuss and he took time after installation to talk me through some boiler operational essentials. I would happily recommend Glow Green to my friends and family.”

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“Very quick service. I was desperate on a Friday, on Monday the boiler was here and the plumber ready to do the job. Price competitive, return of a damage item quick and easy, customer service answered immediately to my request. Highly recommended.”

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“I have no problem in writing this review. From the start dealing with the sales team, Joe was fablouse and gave me what i wanted at a good price. Never pushy, even said have a think and call back to make sure its right for you. The next week it was in my house up and running what a diffrence it makes. The team that come out to install great guys very helpfull exsplaning everythink befour, drilling or putting it up to make sure it was good for me not easy for them. Five stars from Mark Jordan.”

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“From quotation to installation of my new boiler , everyone at the Glow Green have been really friendly and helpful , big thumbs up , very happy with the company and definitely will recommend to my friends”

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“Glow Green Ltd helped me with my boiler selection. There was no sales pressure. I placed my order on Monday, it was delivered on Thursday and fitted on Friday. The fitter was very knowledgeable and professional.”

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“Glow Green installed my boiler some years ago and I have been with them ever since, they do my boiler service and cover my central heating system, I find glow green very good on price and service and will certainly stay with them. Many thanks Glow Green.”

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“Fabulous all round customer service by Glow Green. The engineer even telephoned the night before, introducing himself and confirming his arrival time the following morning. Once on site, the engineers were professional, respectful, knowledgable and very thorough in all aspects of the installation of my new combi boiler.”

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“We were so happy with your service and insulation we would willing recommend you one of the best companies I have dealt with”

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“Excellent service from start to finish. From initial contact and discussion about most suitable boiler. To clear and simple costing. Luke and his colleague our installers were polite and knowledgeable ensuring we fully understood how our new thermostat worked. Left work area clean and tidy. Whole process less than 72 hours from initial query to installation. Would highly recommend.”

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“Great team , Everyone was so helpful and professional very pleased we chose glow green , John.”

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“Amazing service! Excellent client care, super friendly and efficient, every step of the way. Also incredibly competitive in price. I would recommend Glow Green in a heartbeat. Thank you Chris Eustace for making the whole process so smooth!”

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“Very pleased with everything . l will be using glow green in the future. The price is very good. Last but not least the installation team did a great job and where very polite.”

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“I was very unsure when I looked into solar panels. Made 1 enquiry and every solar panel company in the country contacted me I picked 6 then reduction to 3. Glow Green was one of them, then decided to go with them for my installation, must say not the cheapest but after a few calls I gave them the job 16 Panels, 1 inverter 1 Battery and Bird stopper. I don’t normally do this but Glow Green is one of the best companies I’v worked with from start to Finnish they were professional and exceptional in every aspect. Plus Iv started saving money my electric is down from £190.00 to £60.00 a month One of my better decisions”

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“Job neatly done and on time. The engineer was on time has mentioned and he did a thorough job. Thanks team”

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“Very happy all round: price competitive, delivery arrived as arranged and driver helpful with packaging and storage. Installation went as planned and Johny was quick, informative cheerful and everything cleared up as promised.”

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“What can i say the two gentlemen who came to install the boiler were great Install it no time all done in six hours and cleaned up would recommend”

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“Customer service at Glow Green knows there products any question ask about the product they gave an answer without any delay.and the price of the product is reasonable but you have the option of paying either monthly or in full on cometion of job ..The installation team is very skilled and very tidy in what they do..l will recommend Glow Green to my family and friends”

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“We have the same guy every time. He is very friendly and does a fantastic job.”

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Glow Green Ltd is rated 4.1 based on 2,033 reviews