Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.12

4.1 Rating 1,995 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 1,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“My gas safety engineer Patrick Agbemadon was professional, polite, helpful and friendly. I highly reccommend.”

Helpful Report

“Hi, I had a quote for a new boiler from Glow Green last Monday 16th October, and the instalation was promised for Friday the 20th October. On Wednesday and Thursday I received an email saying the boiler will be delivered Friday and the installation will be done Tuesday 24th October, which I agreed with. Booked time off from work Friday and Tuesday. Monday afternoon at 3 pm I received a phone call from Glow Green saying they are really sorry but they don't have an engineer available for Tuesday. Explained I can't take anymore time off from work during the week,I was offered a new instalation date for Saturday 28th October, with the most reliable engineer. Friday I phoned Glow Green to double check someone is coming the next day, they confirmed the booking and the name of the engineer too. Friday evening 7pm the engineer phoned me to confirm the instalation at 8am Saturday. They send 2or 3 emails of confirmation too. Saturday morning at 7.10am the engineer send me a message apologising he will not be able to attend the job. And here I'm in the situation where I have a big package sitting in the middle of the room for over a week, I have no heating, it's weekend and I can't talk to anyone at this company, apart from the emergency Department ,which they can't do anything, advising someone will get in touch with me on Monday . This is the short story of my experience with this company. Glow Green Ltd is the most unprofessional and unreliable company I've ever dealt with. 100% I WILL NOT RECOMMEND THEM . On their website they only have good reviews, but on their Facebook page all you can see are bad reviews. I'm sorry I didn't checked the Facebook page before. This company was recommend to me and like I said I've only checked them on Google and not on social media. Now I've learned my lesson unfortunately and in the future I will not make the same mistake again.”

Helpful Report

“Booked a service call. First engineer never showed up! Rebooked and second engineer was great, did everything he should and more. We had a problem with our CO monitor going off and he came back to check and then reset everything after the gas safety check had been done. Couldn't have asked for more. It would appear to have been a faulty alarm, but knowing everything had been checked and double checked was very comforting.”

Helpful Report

“I could not have been more pleased with my experience with Glow Green. Glow Green makes the process incredibly easy. The commitment of Heating Engineer Johnny Clarke and his colleague is truly commendable. Their excellent polite and professional service is outstanding. I am grateful for their service. J Mathew”

Helpful Report

“Started off well with delivery of boiler ect a couple of days before and a fitter coming to take out old boiler system and water tank to fit combi boiler. All went down hill when it took over a week to get an electrician out to fit thermostat first time, too big a job, then a week later never fitted one of these before!! and after he had left and I started to look into how it should work found that hot water would only work when boiler was heating radiators, 2 phone calls to glowgreen to get someone back out has seemed to fallen on deaf ears!”

Helpful Report

“Responded very quickly to my enquiry and I got a very competitive price (lower than others). Very reliable aboutst minute change) dates. Work done was excellent - panels and electrics. Not 5 stars as some minor problems with the design and delivery/collection system, and could do more re advice on import/export tariffs.”

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“The whole process was simple, straightforward and completed with the minimum of fuss. Deciding, ordering, fitting etc all done in under a week with no dramas.”

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“Glowgreen is a great solar company very helpful and not pushy.”

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“Very good good”

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“Very good gompany”

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“Glow Green were great! They were very well organised and took all the hassle out of installing my new boiler. I was very impressed with the service.”

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“I cannot recommend Glow Green enough for the professionalism care and attitude towards it's customer's. They brought forward the installation date as we didn't have a boiler and no hot water. The heating engineer Craig Morgan and his team were totally professional in their job, took excellent pride in their work, clean tidy removed all rubbish away I would not hesitate to recommend Craig and his team to people.”

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“very pleased and could not ask for a better company to look after my boiler”

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“exelent service everything was done very profeshnel not a lot of mess all cleand up”

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“I received a very friendly non pushy service from start to finish and kept up to date all the wally through. Fitting was excellent and 0% finance was a life saver. Many thanks”

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“Excellent service”

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“Design and installation workings perfectly. Kept me in loop from the first day till the installation and commissioning. Installation teams were tidy throughout the installation process. Glowgreen needs to develop after sale support of OnBoard Team. Very hard to get hold of. Need to be actively involved in customers' queries and communicate the related updates. Other than this I'll recommend glowgreen for PV installation.”

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“Sales info. and installation very good, however, after sales service leaves something to be desired”

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“Excellent service and good system Only need to follow up if you are in hurry .....”

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“Easily arranged boiler replacement competitive price.”

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Glow Green Ltd is rated 4.1 based on 1,995 reviews