Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 1,999 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Overall great experience with Glow Green throughout the process. Small hiccups have been quickly addressed and corrected. Victor and his team of installers have been amazing and made sure we have as little disruption to our day-to-day as possible. Would strongly recommend Glow Green to everyone looking into getting their solar panel system.”

Glow Green Ltd 5 star review on 4th April 2022

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“Good customer service. Excellent engineer”

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“Great service and fast installation really easy people”

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“Unreliable!”

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“Very good service,Barry was very efficient,pleasant and tidy.Would recommend.also very prompt service”

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“Very good value for money and brilliant engineer who fitted the boiler very neatly.”

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“Clean working very polite engineer excellent”

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“The whole process was very good the sales explaining the boiler options, through to the finance team arranging the payment. Installation was trouble free and the engineer was very good. The one thing that let down the whole experinece, hence only 4 stars and not 5, was the delivery driver who left the boiler pallett in the disabled bay on the road out side the house and would not help to bring it to the doorstep let alone into the house. Otherwise, everything else went as expected.”

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“Amazing company. So helpful and professional. I love my new boiler thank you Glow Green”

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“The fitter was excellent, but that doesn’t match up up to the sales or customer service from their office thus far. After sending plenty of photos to their office before the install,when the fitter inspected the gas supply he informed me that the it needed to be upgraded meaning i would need to lift floor boards all the way to supply point. So this meant I’d need another day off work for this extra works to be done. So the initial quote given over the phone was wrong even tho I said to the salesman are you sure this doesn’t need to happen or the gas supply needs upgrading.. I had to pay an extra £200 & I really didn’t want to waste the (sub contractor)fitters time. After being put on the spot by their office I had no choice to pay this even this was Greenglow who made the mistake.. As the extra money had to be added to the financial agreement according to Greenglow I had to make several calls & emails to chase this up…as it was their mistake I feel this should have been sorted by them too.. The fitter told me that immediately after install Greenglow would register the boiler for 5yrs, after 3weeks with no word from their office, decided to register it with Vaillant as didn’t want to miss out on a warranty even tho Vaillant only offer 2yrs. Shortly after this Greenglow contacted me about setting up an extended warranty which would be more money a month to pay..I explained my situation & the salesman said they probably had already registered the boiler. I then asked to check if I did indeed have a 5yr warranty, after being put on hold for 10mins I was informed that they hadn’t registered it so I’d need to contact Vaillant to cancel my registration…….unbelievable is all i could say… The whole process should never be made this difficult an stressful for any customer…so if your thinking of using Greenglow don’t !!!!!”

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“We have had our new Worcester Boiler for a few weeks now and it is great, it keeps us lovely and warm, so glad we bought it. Jean Riding”

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“I am happy after boiler put me”

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“Good clean job order the boiler on Thursday fitted on Monday.”

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“Brilliant service from Start to finish.”

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“Great deal, great service everything happened as stated. Very happy.”

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“Great service , keen price & top class installation.”

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“Responsive and fair. Excellent customer service. Would definitely use again for future requirements.”

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“As soon as I knew the existing Boiler in my tenant's flat was beyond economic repair I began my search for the most competitive and swiftest replacement. Glow Green proved to be the most responsive in terms of advice, ease of communication, and rapid installation time. My tenant's feedback was excellent and full of praise for how professional the installer was and how he remained on site late till completely satisfied that the heating and hot water were perfectly restored with the tenants fully understanding the latest advanced control system in Freezing January.”

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“Job not finished badly bucked doors on boiler still one radiator missing water smell of sulphur”

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“Professional”

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Glow Green Ltd is rated 4.1 based on 1,999 reviews