Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 2,104 Reviews

79 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Brilliant customer service fast reliable good price and friendly”

Helpful Report

“I recently had a new boiler installed by Glow Green, being in my late 70s and never having ordered a large item on line before, I found the Green Team extremely helpful, talking me through every step. Because of their patience everthing went to plan. A lovely pleasant young man called Mark, arrived to fit my boiler, he asked the relevant questions and got straight on with the job, leaving not a scrap of rubbish anywhere when he finished. my overall experience with this company has left me with no doubt that choosing them was the best decision I have ever made.”

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“Excellent price and professional through out. Job completed well. Very happy.”

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“Carried out work for this company.They do not pay installers properly or on time.They have been reported to gas safe for their dealings.They have a solicitors letter in the post and will pay costs incurred for me recouping my fee.I have reported them to the ombudsman and they will be contacted in the next few days. The office staff are terrible at handling things and the engineer portal is a joke to fill in. They do not pre survey properly because its an online firm so they use pictures.There were many issues with the property electrics which i paid an electrician to sort out with my own money to stop the job failing in the day ,so they didnt look bad.I have not been paid for this or the boiler installation. They are crooks,any installers should steer clear of this company,and any customers should research local companies in their area rather than use these Bournemouth based online hawks. The on boarding manager has left the company so no point of contact,repeatedly asked to deal with a manager but the incompetence is breathtaking . I have worked many years in the industry,this company should be avoided they are the worst i have come across. Companies that dont pay staff end up with only staff that dont care about customers in my experience.Also they remove negative reviews and try hide their atrocious customer service. Avoid these types of companies!!”

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“Very helpful, did a great job at a great price 👍🏻👍🏻”

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“I'm happy with Glow Green and their service, followed up by phone calls to make sure everything is OK ,I would recommend”

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“My boiler works very well. Thanks for the efficiency and magnificent job of your engineer that conduct my boiler service.”

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“Every year good customer service and amazing personal service thanks for all”

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“Glow Green Boiler company. Excellent products and services Installed for me. Happy with the end result and will recommend to family and friends. Thank you Glow Green.”

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“What can you say just brilliant and installer Gerry was a credit to the company”

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“I've completed one of these recently.”

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“Please please never use this company. For five years, I have been with this company and not once have they provided us with their services. Me and my wife have called them, asking for their services and they always fail to show up and get back to us as well as refusing to give a refund. There are better companies out there.”

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“Fabulous service , punctual ,clean and vvv efficient ,would thoroughly recommend to anyone looking for boiler replacement”

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“We have had two products installed by Glow Green, a boiler and solar panels. Both products are of excellent quality and are working well. The price of both was very reasonable and well below what I was expecting to pay. The fitters were first class and did an excellent job. I have had good response when dealing with the company and could not ask for more. Well recommended and would use them again.”

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“Excellent service and professional staff”

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“Excellent service. Very helpful and reliable.”

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“After sale service pathetic.blame everything on each mails .no person to person contact.”

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“Excellent service, Darren the plumber was really good, the service glow green provided was of good valve for money and easy to arrange dates for installation thank you”

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“Great service. Booked service, they phoned day before service to remind and check all was OK. Then when engineer came he was brilliant, very thorough and took a lot of care.”

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“From the moment I started investigating a solar power solution, GlowGreen gave me confidence in everything they discussed with me. From my own enquiries the solar panels, inverter and battery products recommended were high quality. The installers were very professional and carried out a neat and tidy installation. In a market which appears to be full of solar system “experts”, I can thoroughly recommend GlowGreen, as an established solar company with many years experience and not a company that have jumped on the bandwagon.”

Helpful Report

Glow Green Ltd is rated 4.1 based on 2,104 reviews