Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.13

4.1 Rating 2,076 Reviews

79 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 2,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Very happy with this company. So helpfull and understanding. Especially rob . He was very helpfull over the phone. Glad i choose this company.”

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“The work was done to satisfaction. The engineer was very knowledgable and gave the best advice on the day at the site and finished his work swiftly and efficiently. The process was seamless.”

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“Excellent service”

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“Excellent service although had to chase on a couple of issues but got a response after a few emails could have been a bit quicker to respond rather then having to re respond to get an answer to my question in the first place which was a bit frustrating but a minor issue otherwise very happy just a thought when sending emails can you please respond rather then having to chase up as we are all busy people a first response would be appreciated rather then having to wait for a response to my query which is rather disappointing to be fair especially when the nominated person who sent the first email does not respond to reply which was responded to on same day could be more rapid in replying or at least acknowledging the fact the email has been received rather then not responding at all and meaning having to spend time trying to get an answer to my enquiry via other means disappointing in this regard common curtsey would be a possible improvement it only takes seconds to respond to an email??? Who knows??”

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“Well pleased Thankyou”

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“Great service, really nice staff & excellent value. The engineer did an excellent installation of the new boiler. Plus, I included the annual boiler service package. Thank you”

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“Painless replacement of a faulty boiler and best price offered from several quotes obtained. Very professional and excellent service.”

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“Excellent work from Glow Green! The phone service was always available and helpful, no matter what time in the evening I phoned and the gentleman who came to fit the new boiler was very professional. The only problem I had was with the finance and that was caused by somebody not checking how to spell my surname.”

Helpful Report

“I recently had a boiler fitted, by Glow Green. Within ten minutes, of my initial enquiry, I had a phone call, and was given several options, all at very competitive prices. The boiler installation was booked in for a few days later, as it needed to be done urgently. Unfortunately the engineer booked to do the job, had to isolate, and the job was going to be put back by a week. When I rang Glow Green, to say the boiler needed to be done on the original day, due to my house sale. They pulled out all the stops, to ensure, they could get me another engineer to do the job. The original boiler I chose,was not available,so Glow,Green upgraded my boiler to a more expensive one, at no extra cost to me. I would highly recommend Glow Green, for their excellent customer service, and their attention to detail. I was kept updated, at every opportunity, by email or phone call. I would certainly recommend them.”

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“Very good service will recomend to any body”

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“Great service,”

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“I found Glow Green very efficient and reliable and work carried out on time and to a high standard Jordan engineer was very polite, punctual and really helpful us I would like to recommend 10000% Great stuff”

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“After a bad start our boiler was installed efficiently by a second contractor”

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“Highly recommend Glow Green. Ordering was easy and I was kept informed all the way through. The installation went extremely well and Bradley kept me informed with what he was doing throughout the process. After only a few days am already saving on my water bill as hot water is instant.”

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“Very good and professional service, acted quickly to get my new boiler installed with no problems at one of my rental properties.”

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“Very cheerful young man turned up to install, dealt with it all in half a day.”

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“Dreadful . I paid 50% - equipment was delivered and its still in its boxes 2 weeks on with no idea on when it will be installed . It would appear that no one talks to each other”

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“Excellent service from Don and adam giving us a price, arranging the works to give us the minimum time without a boiler to completion. Excellent customer service from all office and Excellent installation could not fault Peter the Engineer fo anything. Very impressed would recommend glo green to anyone , they went above and beyond to make this experience smooth as possible”

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“Glow Green are genuinely the worst company I have ever dealt with. On the day of installation, the engineer did not show up and the company could not locate him. The boiler arrived late, in any case, and was left on the road outside of my house. After 18 months, numerous engineers, many no-shows, endless phone calls and a complete lack of communication within the company, I still do not have a correctly installed and working boiler. I have had two winters without heating or hot water and they are taking me to court for non-payment, despite assuring me this would not happen. Even their own workforce criticise the company. Avoid.”

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“I am very satisfied with Glow Green Have done a great jobs , the boiler been fixed the person did the job very good after the jobs finished been tidy and make sure he lived the place tidy very good I will definitely recommend friends to go with Grow Green .”

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Glow Green Ltd is rated 4.1 based on 2,076 reviews