Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.12

4.1 Rating 1,998 Reviews

78 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.1

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

info@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“I'm happy with the service”

Helpful Report

“Hard to get through to the company on the phone actually almost impossible.”

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“Due to the problems with the installer, I am only able to give you a low score. it cost me 4 days off work to get the problems solved by another installer who was great by the way. I have not been offered any compensation for the missed working days I had off and the previous installer left a trail of destruction to my new boiler, house and the flue. I was left without hot water for 3 weeks and the whole boiler was plumbed in the wrong way round. Sorry, I can't recommend you as the service I received was a disgrace. I have cancelled the service contract as a result of this. I was badly let down.”

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“Great service, a few teething problems with design and then delivery but all sorted out. Mike the installer was excellent, highly recommend and ask for Mike!”

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“Pre-installation communications excellent with clear descriptions of boiler, the work involved and financial arrangements. Engineer arrived on time, got on with his work without fuss and finished within a reasonable time-scale. He explained how to operate the boiler and cleaned up very well before departing. I can recommend without reservation.”

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“Very pleased with the installation however the gas engineer who installed it rang me to rectify a couple of things.. tried to call him back numerous times to arrange him to come and he never gets back to me! So a little disappointed with him as im still waiting weeks down the line!”

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“Annual Service Engineer - Turned up on time, very ready for the service, efficient and friendly, did the job carefully and speedily - just what I wanted - thank you”

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“Initial contact very good and fitter was in time and did a very professional job, but your finance team let you down with unwanted emails asking to finalise things that had been done weeks before and reported back to them that they had already been completed”

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“Glow green in short notice arranged my boiler installation and finance. The team was very polite informative and they explained everything that needed doing to install my boiler. I would highly recommend them and I will definitely use them if I need to. Thanks a million to Glow Green team excellent service.”

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“Fantastic service”

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“We had a text message from the company about what time will be an engineer. He was on time. Also, I was at work so my son spoke with an engineer and he was fully professional. The services book was filled properly and the engineer didn't leave a mess behind.”

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“Very organised. Very prompt. GREAT SERVICE!!”

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“Very Good The Engineer was extremely efficient friendly and polite as was his apprentice, I would recommend them to everyone.”

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“Very good result in toto. Only criticism is your sales did not communicate the technical details to your engineer and other departments. It was a very competitive quote and the installing engineer, Alex Spencer, was meticulous and went over and above! Very grateful, Tony.”

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“Recently had a Glow Green Solar system installed, very pleased with the results. Found the system so efficient that we installed a second Puredrive Battery, system is now super efficient at saving us money.”

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“Plumber dropped spanner on loo seat and broke it. Eventually replaced but that cracked as badly sited and we have one on order. Took ages to get Nest installed”

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“Excellent fitting of new boiler by a very pleasant and able engineer. Extended guarantee very pleasing.”

Glow Green Ltd 5 star review on 11th April 2023

Helpful Report

“I was unsure about using a company online and I have no real feedback if they are any good. But Glow Green were great, the work was done by a contracted agent who was also very good. Great result and I have solar panels with a battery giving me very low-cost electricity, according to my meter.”

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“What made a good installation a great installation was the enginers attention to detail and his obvious knowledge of what he was installtion”

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“Excellent service. Great communication and efficient service”

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Glow Green Ltd is rated 4.1 based on 1,998 reviews