Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fixed Neff Oven, our requirement. The heater needed replacing and was identified and done. You responded quickly to the request for help and fitted us in within a couple of days. Sensible pricing for a professional Service. All very much appreciated. Chris Dunn.”

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Posted 1 year ago

“Your engineer turned up on time,well presented,polite and professional. I explained the problem.He identified the defect.Replaced the worn motor brushes.Tested the machine,left the site in a clean and tidy state.”

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Posted 1 year ago

“I took out a 'repair and protect' policy with them for an appliance for a year. I never received details of the policy, only a DD instructions. I chased them for it for a while, but then I forgot. They did the repair and started to draw the DD. I have 12 flats and something is always going on with them, but recently I suspected that the Glotech policy should have ended a while ago. In fact they drew the money for a further 10 months. No renewal notification, nothing. I just called them to ask for my money back. Talked to Amna who was singularly unhelpful. She said they sent me the policy... I never received it... And it's in their terms and conditions that they just keep drawing the money until I cancel it. What?!?! That's underhanded. Every other insurance policy asks you if you wish to renew after 12 months. They advertise it for 12 months!!! Not sure I would have spotted this little gem even if I did receive the T&Cs and they don't point this out verbally when you take the policy out. She was not willing to refund the overpayment, kept saying we emailed you the T&C's. Glotech just lost my custom forever. They are a rogue, money grabbing and underhanded company.”

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Posted 1 year ago

“Alexix very friendly and helpful”

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Posted 1 year ago

“We received a very good repair from your employee”

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Posted 1 year ago

“Promp, professional and very helpful. Would use this service again.”

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Posted 1 year ago

“The glotech engineer was very helpful and quickly diagnosed the fault on my washing machine definitely my go to company in the future”

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Posted 1 year ago

“Complete rip off”

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Posted 1 year ago

“Quick service the engineer was pleasant and very knowledgeable”

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Posted 1 year ago

“Perfect service. Friendly, very capable engineer arrived on time. Quickly diagnosed problem. Ordered replacement part there and then. Returned a couple of days later and completed the job. Appliance now fine.”

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Posted 1 year ago

“Friendly, fast, knowledgeable”

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Posted 1 year ago

“We been disappointed with the service , less than 2 minutes he charged us £89:94 & told us he is going to contact us for quotation for our washing machine’s Parts - which he never done also he never left his contact number so we can call him - just reason for that we end up buying new washing machine.. we were not happy for the service was provided after paying so much money for nothing ! He shouldn’t charge £89:94 when he never done the job .. I think he should. charge as calling not for providing service shouldn’t charge for it xx”

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Posted 1 year ago

“On time quickly repaired happy”

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Posted 1 year ago

“Repair man on time as arranged.very pleasant.no problems.would recommend.”

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Posted 1 year ago

“Unfortunately expensive to repair but appreciate honesty of engineer.”

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Posted 1 year ago

“Repair person had a quick look at the washer , said it's cheaper to buy a new washer than get it repaired and it would be difficult anyway, disappointed washer only 3 years old”

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Posted 1 year ago

Good afternoon, yes very disappointing with a 3 year old appliance. maybe this should be a query with the appliance manufacturer as the engineer could only look at fault and parts required to advise on cost and if those cost make it uneconomical to repair he would advise accordingly. We do thank you for your business and wish you well with the replacement appliance.

Posted 1 year ago

“I would recommend Glotech Repairs to anybody. Their engineer(after many problems) carried out his job very efficiently and was a proper gentleman throughout. Very well done!”

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Posted 1 year ago

“Rip off merchants do not use this company”

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Posted 1 year ago

“Your service was very good from first contact to Completion. Would recommend your company every time.”

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Posted 1 year ago

“Knew exactly what the issue was. Quickly repaired. Even showed me where my cutoff switches were in the fuse box.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews