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Glotech Repairs Reviews

4.2 Rating 4,670 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Verified Reviewer
“Gotech tried to repair my dishwasher but this was not possible so I purchased a new one. It proved difficult to supply a replacement that fitted our kitchen but Glotech's sales team found a solution and this was fitted successfully by friendly and efficent engineers. Many thanks Glotech.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
A Happy Customer From Coventry
Unverified Reviewer
“We purchased a Neff Built In Oven, supplied and fitted by Glotech (Dudley). We found the service we received from Chris the engineer and Chris Field the manager excellent. Both people were extremely polite, knowledgeable, and very helpful. We would happily recommend Glotech to any of our family and friends.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Very easy to book online, the engineer came the next day and fixed my dishwasher quickly and efficiently. Fair price, and excellent service.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
R Pearce
Verified Buyer
“So pleased as the engineer was friendly and polite and so helpful. Wouldn't hesitate to use this company again.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S Creaturo
Verified Buyer
“After scheduling with Glotech to have a technician come to the property on a Monday, the technician calls back to let me know he cant make it and not even attend the property for over a week later. Basically too busy and that I should call another service?”
Helpful Report
Posted 3 years ago
J Shotbolt
Verified Buyer
“Your man was the business, knew his stuff and fixed my AEG washing machine in a jiffy.I can understand the call out charge but the cost of a a heating element was excessive.”
Helpful Report
Posted 3 years ago
A Crafford
Verified Buyer
“Glotech were able to come the next day to assess my broken washing machine, find out what was wrong and order the new part and return quickly to fix it. Great service and would definitely use again.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
R Toms
Verified Buyer
“my appliance was not able to be repaired and the engineer aid it would break down completely in due course.He gave some welcome advice and said that a new appliance could be purchased via Glotech and the company would be in touch with me. this happened the next day and I have a date for installation of a new fridge freezer on October 21st. I ws pleased withe the speedy response and the helpfulness of the engineer (Ben )and the office staff I spoke to . So far so good, I have every confidence in the process”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S MacRae
Verified Buyer
“Punctual and efficient. Had the machine unblocked and working very quickly then proceeded to service and clean the machine. Very satisfied with the results and will definitely use this company again.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
I Sturman
Verified Buyer
“We had a good experience from Glotech when we purchased a freezer so turned to them when our washing machine stopped working. We booked the repair online and someone rang back almost immediately to say they couldn’t do the date we had chosen. We arranged another suitable date. However, on the day we had originally chosen Glotech rang to say they had another engineer in the area who could come that very day. I have to say that we were very impressed by that! The engineer duly arrived, having called to say he was on the way. He took the machine apart and advised us that he could repair it but the parts alone would come to over £400. After five years clearly it was time to replace the machine. He explained that Glotech would provide us with three quotes for a replacement machine. We paid our £89 call out fee and he left. Next day we did receive an email from Glotech outlining the options available. In the meantime we had done our research and found the model we wanted at John Lewis who also offered a free two year guarantee. We rate Glotech highly, everyone we dealt with was very friendly including the engineer who took time to explain the problem to us. Disappointed, of course, that an economical repair was not possible on a relatively new washing machine but otherwise impressed and would use again.”
Helpful Report
Posted 3 years ago
A Cooper
Verified Buyer
“Very pleased with communication and workmanship”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Great service. Identified quickly the problem and stated the options for me. Good communication, very professional”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Having had some very poor experiences with other repair companies we really needed to find somebody else this time to look at our Miele Washing Machine that was flashing an 'error message'. We fortunately found the Glotech Repairs website. Booking a visit was a breeze with just some simple information that needed to be provided. The engineer (Max) turned up in good time for the am appointment. He was highly professional and just got on quietly dealing with the issue. There was no moaning or huffing and puffing like some that we've had in the past, Max just got on with it and when complete fully explained what had been causing the problem. He also took the time to give the machine the 'once over' and gave us a verbal report on its overall condition. From start to finish Glotech Repairs were first rate with a very much 'can do' approach to things - nothing was a problem.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
C Stroud
Verified Buyer
“Helpful and competent gentleman. Would recommend.”
Helpful Report
Posted 3 years ago
S Powell
Verified Buyer
“Very efficient service, engineer was polite and got the problem fixed without fuss, would thoroughly recommend the service provided.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
K Goodall
Verified Reviewer
“I booked a repair on Tuesday 28th. No one turned up. Got a call from the engineer at 5.30 to say they couldn’t make it but could make the next Tuesday. I could not be home until 3.30. They agreed to this. I then received a all from the booking centre who told me the engineer was not working that day, but couldn’t contact the engineer so booked the repair in. I made it clear I could not be home until 3.30 and asked that they call if this could not be sorted. I heard nothing until an engineer rang me at 1.30 on Tuesday to say they were at my house. So I have paid close to £100 for no service at all and the fact I have received this email asking if my repair is been done indicates that there is a major issue with communication in your company. I will not be recommending your company to anyone.”
Helpful Report
Posted 3 years ago
G Goodchild
Verified Buyer
“First class service. The service engineer was very polite and professional.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S GILLESPIE
Verified Buyer
“Excellent - responsive, helpful, does what it says on the tin. Polite and professional engineer.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Very good service and the engineer sorted it!”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
J Sweetman
Verified Buyer
“It was an expensive call out. The engineer arrived promptly and was very courteous. He quickly assured me that the fault was not with my Miele oven but with the electrical supply. The oven was put back in place and I was advised to call an electrician. For what it was, I found this to be an overpriced service that did not help me much. This was made all the more annoying as I had to wait for a few days, without a working oven, before the visit could be made. I will nt be using Glotech again, neither will I recommend them.”
Helpful Report
Posted 3 years ago
Glotech Repairs is rated 4.2 based on 4,670 reviews
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