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Glotech Repairs Reviews

4.2 Rating 4,664 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,664 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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D Blore
Verified Buyer
“Arrived following day calling 20 minutes prior to arrival with a competent engineer who diagnosed washing machine internal leak within minutes and repaired / refitted hose quickly. Completed numerous cycle tests and refitted under worktop. Only downside was not being informed whether arriving am or pm. Will definitely use again but hopefully will never need to.”
Helpful Report
Posted 1 year ago
S Coleman
Verified Buyer
“So easy to book an appointment and prompt service, perfect repair.”
Helpful Report
Posted 1 year ago
J Rawlings
Verified Buyer
“A very prompt efficient service. Had my fridge freezer repaired by very friendly and capable engineer.”
Helpful Report
Posted 1 year ago
M Jeffs
Verified Buyer
“Pleased that Neff oven repaired by Tony at Glotech within a few days”
Helpful Report
Posted 1 year ago
Mr B Barletta
Verified Buyer
“Thanks for arriving on time, pity you weren't able to repair my old washing machine, as it wasn't economically viable, thanks all the same, I realise you have lots of costs and that if the repair was economical, the almost £90 would have been more than well spent. Regards, Bruno”
Helpful Report
Posted 1 year ago
L Wright
Verified Buyer
“Engineer didn't turn up, no call or message to explain. I had to phone glotech the next day to complain and they didn't know either. Pretty disgusted with glotech and their engineer. Have received no explanation/apology since. Will not be using glotech again.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent speedy service from George”
Helpful Report
Posted 1 year ago
M
Verified Reviewer
“Excellent service, very polite & friendly engineer would definitely recommend to others. Was able to choose the day and time slot that suited and he was able to fix my oven straight away”
Helpful Report
Posted 1 year ago
J Hatcher
Verified Buyer
“Called ahead to let us know his eta, very friendly and personable, and sorted our dishwasher out with no mess left at all.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Alex was excellent, informative helpful and knowledgeable. WOULD HAPPILY USE THIS SERVICE AGAIN.”
Helpful Report
Posted 1 year ago
A Stephenson
Verified Buyer
“I was not completely satisfied with the repair/diagnostics agent who was paid to diagnose the issue. He did not pull the offending part out to show me the damage. He did not remove the item and put an electrical tester on it to confirm continuity of the heat pump either. I did pay a reasonable amount of money for the service and thought a 5 minute visual inspection was not good enough. The technician was on time and friendly though and assured me he had seen this all before. We were offered a discount on a replacement machine though which we were not expecting.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“George has been great. Came out next day, got everything ordered and straight back to fit two business days later. Fully fixed and tested and very personable. Would recommend glotech”
Helpful Report
Posted 1 year ago
A Waters
Verified Buyer
“Very quick and efficient and a very pleasant chap and cooker is working well.”
Helpful Report
Posted 1 year ago
T Moore
Verified Buyer
“The engineer was great, investigated the issue thoroughly and repaired it within the hour. Excellent service - would highly recommend”
Helpful Report
Posted 1 year ago
C Halfhide
Verified Buyer
“Appt made no repair”
Helpful Report
Posted 1 year ago
P Sabin
Verified Buyer
“Excellent service, quick repair even when they had to source a part. Will definately use them again.”
Helpful Report
Posted 1 year ago
H Taylor
Verified Buyer
“Excellent communication, with very helpful staff”
Helpful Report
Posted 1 year ago
C Supple
Verified Buyer
“I was impressed by how easy and swift it was to arrange for a Glotech specialist to fix the problems I had with my fridge. Thank you.”
Helpful Report
Posted 1 year ago
Mrs D Knight
Verified Buyer
“Highly recommend, customer service and communication excellent. The engineer was pleasant and knowledgeable and came with part so American Fridge Freezer was repaired in 20mins, the engineer phoned back a few hours later to check if fridge freezer was still running and getting cold. Payed with card reader which the engineer had. Cost of part and call out was very reasonable and have 3 months warranty cheaper than a new American Fridge Freezer. Excellent company.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service - simple to arrange online, next day appointment, courteous and efficient engineer who kept in touch when he was held up. Definitely recommended based on this experience. Enfield EN2”
Helpful Report
Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,664 reviews
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