Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Local engineer didn't arrive. He said Glotech hadn't given him any details.”

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Posted 1 year ago

“The engineer that came was very pleasant and very professional. Very pleased with service and the result 😀”

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Posted 1 year ago

“Very pleased with the service from alex. Good communication skills and overall great experience with glotech”

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Posted 1 year ago

“I booked an appointment to have my freezer checked. Minor point here - the default cost shown should include VAT, rather than have that as an option. The freezer appeared to recover, so I cancelled the appointment. The fact that I'm receiving emails as though the appointment happened indicates there is a problem with their record keeping.”

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Posted 1 year ago

“Sadly it is behind repair”

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Posted 1 year ago

“Engineer very efficient and professional”

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Posted 1 year ago

“Had a problem with my washing machine door which had dropped and was hard to close. It was straightforward to book with Glotech, and arrange an appt on a day suitable to me. Fran the engineer called me ahead with his ETA, arrived before deadline and resolved the problem swiftly and efficiently. Fran is a true professional, he explained the issue and it was a pleasure to meet him.”

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Posted 1 year ago

“Very helpful with coatings and options”

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Posted 1 year ago

Thank you so much for your 5 star rating of Glotech Repairs! We really appreciate your review about the helpfulness of our staff with costings and options.

Posted 1 year ago

“Very efficient and courteous.”

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Posted 1 year ago

Thank you, Brian, for your 5 star rating of Glotech Repairs. We're pleased to hear that you found us to be 'very efficient and courteous' we are proud of our team of engineers. We appreciate your feedback!

Posted 1 year ago

“Glotech were quick to come out to me and sorted my machines out. It’s good to know I’m also covered for further call outs for 6 months if I have an ongoing issue. I would recommend them.”

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Posted 1 year ago

Thank you Suzie for your 5 star rating of Glotech Repairs! We're so glad to hear that not only were we quick to come out to you and sort your machines and that you understand that you will also be covered for any further call outs within the next 6 months. Glotech appreciate you sharing your experience and recommendation. Thank you!

Posted 1 year ago

“Booked on line, received confirmation of booking. Waited in on the date due, no calls/emails or contact. No one came so called their office and was told that the booking was handed over to another company and so not glotech, they could not help and said to contact the 3rd party company they arranged..”

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Posted 1 year ago

Good morning, If we do not have an engineer available in the area you have requested we will match you with a Local Engineer who we have worked with we do explain this in the website and if on the phone the customer service team would explain if this was the case. we are sorry if this did not work for you on this occasion thank you for the feedback.

Posted 1 year ago

“Came in and within 5 mins sorted the problem”

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Posted 1 year ago

Thank you so much for your 5 star rating of Glotech Repairs, Nicholas! We are happy to hear that your experience was so positive, coming in and having the issue resolved quickly is what our customers want! We appreciate your review and thank you for choosing us for your repair needs.

Posted 1 year ago

“Very good service from booking a visit to the repairs. Everything was dealt with very quickly.”

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Posted 1 year ago

Thank you very much Karine for your 5 star rating about Glotech Repairs! We are glad to hear that our service visit and repair was quick and efficient! We appreciate your feedback.

Posted 1 year ago

“Reliable Got good advice.”

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Posted 1 year ago

We really appreciate the feedback and Thank you for choosing Glotech for your repair.

Posted 1 year ago

“Very efficient Service-engineer (Dan) came promptly to diagnose fault and retuned with parts to fix the problem with minimum fuss.”

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Posted 1 year ago

Thank you for the 5 star rating, We really appreciate it. We are thrilled to hear that Dan ( your feedback has been passed to Dan) was able to provide you with a very efficient service, and we're glad that he was able to diagnose and repair quickly. Thank you for choosing Glotech for your appliance repair needs!

Posted 1 year ago

“did not turn up on time and even the company could not raise the engineer ended up cancelling them and getting a reliable engineer who turned up on time and did the job definately would not recommend them for anything complete waste of timei”

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Posted 1 year ago

Good morning we apologise for any communication issues which meant that your booking could not proceed. Obviously any engineer issues regarding reliability for our customers are dealt with directly and investigated by the engineering manager . Thank you for the feedback , we wish you well.

Posted 1 year ago

“Competent service, on time, options discussed, decision taken, good advice from the „office“ on replacement and we are now awaiting the replacement. Quick and smooth. Thank you.”

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Posted 1 year ago

Thank you for your 5 star review of Glotech Repairs, Susanne! We really appreciate your words and are so pleased to hear that you have had a quick and smooth experience with us. We are pleased that you have chosen our services for your repair needs and look forward to assisting you in the future should you need us.

Posted 1 year ago

“Very good and efficient service”

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Posted 1 year ago

Thank you for choosing Glotech for your repair and for the review we really appreciate all feedback.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much Leigh-Ann for the 5 star rating of Glotech Repairs! We really appreciate your feedback .

Posted 1 year ago

“Repaired my dishwasher very quickly and with no mess and would recommend to anybody”

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Posted 1 year ago

Thank you so much, Michael, for the glowing 5-star review! We're so pleased to hear that we were able to repair your dishwasher quickly and with no mess. It's great to know that you'd recommend us! We appreciate your support and thank you for choosing glotech!

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews