Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,670 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,670 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dale was brilliant, couldn't of asked for a better service. Kept us updated all the way and we would fully recommend :)”

Helpful Report

Posted 2 years ago

Good morning Christy, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I will be sure to pass this on to our friendly team. Kind regards, Lauren Marketing Executive

Posted 2 years ago

“Thanks Gavin, prompt, efficient and friendly service.. will recommend to others :)”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I will be sure to pass this on to our friendly team. Kind regards, Lauren

Posted 2 years ago

“Just been visited by engineer Jim . Very friendly and efficient . Even had the part needed with him so only needed one visit great service . Thank you Jim and Glotech.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren

Posted 2 years ago

“Dale was superb,spotted the fault immediately,ordered part and left appliance working on cold wash until new element arrived. Well happy”

Helpful Report

Posted 2 years ago

Good afternoon Adam, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I will be sure to pass this on to our friendly team. Kind regards, Lauren Marketing Executive

Posted 2 years ago

“Dale was very helpful! He gave us excellent advice and information when no-one else had been able to help us. Even though he couldn't fix the problem himself (due to damage caused by another person from a different company) he was able to give us advice as to how to move forward and our best options. Thanks Dale!”

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Posted 2 years ago

“Dale was superb!! Friendly helpful and sorted the issue without any hassels”

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Posted 2 years ago

“Great experience, on time and friendly Very quickly (literally about 15 minutes) identified and fixed E60 error on washing machine and had replacement parts on hand to do so Appointment was moved to a slightly less convenient day to the original one booked but was given a reasonable amount notice to sort it out”

Helpful Report

Posted 2 years ago

“Came back promptly when machine did not silent wrong immediately after first repair with no extra charge”

Helpful Report

Posted 2 years ago

“The stalk to switch on my oven had come loose and disappeared inside the facia. The engineer, Vladimir, phoned ahead to give an eta and arrived promptly, he was excellent and resolved the issue in minutes with no fuss, top man!”

Helpful Report

Posted 2 years ago

“Speedy service with no fuss or extra costs. Jim and Reece were both efficient and arrived when expected”

Helpful Report

Posted 2 years ago

Good afternoon Nicky, I am pleased to hear that you have had a great experience with our engineers Jim and Reece, I will be sure to pass this feedback onto them. Kindest regards, Lauren Marketing Executive

Posted 2 years ago

“Excellent friendly service from Dean our engineer. Quick diagnosis and clean efficient repair.”

Helpful Report

Posted 2 years ago

“Fantastic service from Glotech! Very efficient, polite and friendly, engineer Jason called 10 minutes before arrival and replaced the element in my oven giving me a functioning oven in time for Christmas 🎄 price was reasonable to get my oven back up and running, very happy with the service 😃”

Helpful Report

Posted 2 years ago

Good afternoon Penny, Thank you for taking the time to leave us feedback. I am pleased to hear that you have had a positive experience with Glotech and I will be sure to pass this on to our engineer Jason. Have a lovely Christmas! Kind regards, Lauren Marketing Executive

Posted 2 years ago

“Supplied & fitted a new fridge at price quoted and met all promises made and I would not hesitate to get them to help out other kitchen emergencies at my home !”

Helpful Report

Posted 2 years ago

“been trying to book them in for 10 days - I'm on hold 20-30 mins and then goes dead some of the time. We delayed a booking, due to isolation, via email which was never transferred to bookings guys. We have since emailed 3 times and people on the phone know nothing about these emails. Impossible to communicate with them successfully.”

Helpful Report

Posted 2 years ago

“North wilts not covered- Booked and confirmed then received mail saying engineer in our area was long term sick and they could not honour. Suggest you update your website short term.”

Helpful Report

Posted 2 years ago

“First thing was how quick they were to respond to our dishwasher breakdown. Next was how quick the engineer found the problem and gave us a quote on how much it was all going to cost, this included the first call-out and included the visit to fix the issue. Then last but not least, we were booked in for repair in just a few days and the guy that came was so helpful and careful with our kitchen, as it’s fairly new and dishwasher being integrated made us feel a little nervous. All in all a great company and would highly recommend their services, thank you.”

Helpful Report

Posted 2 years ago

“I wasn’t too sure about paying up front for my washing machine repair-a new door seal. However, Andrew the engineer was on time, polite and efficient. He had called on route to let me know when he would arrive. He checked the machine for any leaks before leaving. Thank you.”

Helpful Report

Posted 3 years ago

“Many thanks Paul. Our oven is up and running for Christmas thanks to you and the company. Would highly recommend you”

Helpful Report

Posted 3 years ago

“A pleasure to do business with. Staff professional and friendly throughout with great communication. I needed more than one visit to fix my washing machine and the operatives were polite, friendly and professional and left everything really clean. What’s not to like? I will definitely be using Glotech again. A great team!!!”

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Posted 3 years ago

“Needed two visits to confirm own defect diagnostic (broken belt) but engineer was prompt, efficient and obviously experienced and knowledgeable. Very satisfied with work carried out.”

Helpful Report

Posted 3 years ago

Glotech Repairs is rated 4.2 based on 4,670 reviews