Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a new motor fitted to our washing machine and we were very happy with the our experience dealing with your Company. Your engineer, Gavin, was very helpful and friendly and the job was done professionally. Thank you.”

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Posted 1 year ago

“The job was very brief, with the engineer inspecting the machine and saying that we would be as good to buy a new machine due to the parts cost.”

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Posted 1 year ago

“Andrew was cheerful and efficient and solved what was , in the end, simply a hairclip behind the filter. Altering the date of the visit twice by email was a problem for me. A phone call would have been better. That would have been 5 star service.”

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Posted 1 year ago

Thank you for the feedback and the review - we do understand that it is frustrating for customers when we have to change the diary - I do apologise that you did not receive a call to notify you. I am so pleased that Andrew was able to resolve the issue - its always amazing how some very small things like hairclips and screws can have such a big impact on our domestic appliances... Thank you again.

Posted 1 year ago

“Alex was very efficient, knowledgeable, friendly and very polite. Great job Glotech.”

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Posted 1 year ago

Thank you for the review and the feedback which will be passed to Alex

Posted 1 year ago

“Thank you - good service”

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Posted 1 year ago

“Alex was very helpful and prifessiomal”

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Posted 1 year ago

Thank you for the feedback which is really appreciated and will be passed to Alex

Posted 1 year ago

“Alex and Jerry very knowledge and helpful”

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Posted 1 year ago

Thank you for the feedback we really value the review

Posted 1 year ago

“Excellent but the timing had been changed in error however I was still able to get to my appointment because mine ne was the next visit .”

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Posted 1 year ago

Thank you for the review and the feedback apologies for the timing error and so pleased it all worked out well.

Posted 1 year ago

“Alex was punctual. Polite and very knowledgable. Provided an excellent service and did it very professionally and competently.”

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Posted 1 year ago

Thank you for the review your feedback is really appreciated

Posted 1 year ago

“Alex was very helpful and polite”

Helpful Report

Posted 1 year ago

Thank you for the review we appreciate the feedback

Posted 1 year ago

“Very efficient both with the repair and the communication prior to the repair”

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Posted 1 year ago

“Did everything they promised in a timely fashion.”

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Posted 1 year ago

“Very helpful and efficient, polite and tidy. Thank you Alex.”

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Posted 1 year ago

Thank you for the review we value the feedback and this will be passed to the engineer.

Posted 1 year ago

“Engineer arrived as advised, was very pleasant and immediately got on with his assessment of our problem. He explained each step as he carried out his work.”

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Posted 1 year ago

“Alex text before arrival and arrived in time. He was very professional, polite and tidy, he resolved the issue with our freezer with ease, thank you.”

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Posted 1 year ago

Thank you for the review and your feedback will be passed to Alex.

Posted 1 year ago

“Very happy with service, was given a call in advance of arrival by alex, polite and efficient”

Helpful Report

Posted 1 year ago

Thank you for the review and feedback - we will pass this to Alex

Posted 1 year ago

“Alex was very knowledgeable and explained the issue very clearly”

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Posted 1 year ago

“Alex did a great and thorough job on our Combi oven and explained the process as he went along.”

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Posted 1 year ago

Thank you for the feedback - this will be passed back to Alex

Posted 1 year ago

“Engineer was courteous efficient and helpful. Company efficient and would use again”

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Posted 1 year ago

Thank you for the review we really appreciate the feedback.

Posted 1 year ago

“Alex Good I formationgiven and punctual”

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Posted 1 year ago

Thank you this is feedback will be passed to Alex

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews