Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,668 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,668 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Engineer was first class. Would highly recommend.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Booked a repair nov 2021 , engineer came messed my dryer up put wrong part in it over heated so £100 later no dryer came again changed part no luck I complained to company they sent 2 guys who said it was non repairable had to buy a new dryer January an engineer turned up 8am in morning with a dryer we had no reply’s to emails calls etc told him I had to buy a new one he said I will take it back and the manager will contact you well it’s April no contact I’m seeking legal advice if it wasn’t for Covid I would of taken this further before. I can’t say it loud enough do not trust this company they left me with no dryer which was in excellent condition and out of pocket £100 and incompetent engineers”

Helpful Report

Posted 2 years ago

“Subject to ongoing usage, I'm very happy with the repair. Engineers arrived on time and were clean and efficient (and polite). The job was done in a relatively short time and the machine is now working. The company have provided contact details for any problems arising from the repair.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Brilliant Andrew Pickers was the engineer that fixed my oven. He was on time very polite could not wish for a better service . So in future the only place I am going to for my repairs is glotech. I would highly recommend this company. Thank you so much Mrs I Wood”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Excellent service. Arrived on the day and time as agreed. Carried out the repair and the only additional charge was for the new part.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Engineer checked the various areas of the fridge freezer for blockages and although he could not clear them at the time the advice that he gave to fully defrost the unit proved satisfactory.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Labour call out fee at £93.54 seemingly high for check on irreparable induction hob due to computer board fault. Less than 25 mins. So then another £349 which I purchased from John Lewis. Would have been good to have an incentive to purchase from Glotech like a £20 discount voucher etc., Otherwise pleasant service & early appointment.”

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Posted 2 years ago

“prompt, friendly and efficient”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Used to be very good but dreadful now. Shelled out £250 so far for two separate visits and my oven still doesn’t work. Said they couldn’t do any more because they couldn’t buy the parts but I’ve been able to buy them online. Both management and customer service didn’t even have the decency to respond to either of my letters - avoid at all costs!”

Helpful Report

Posted 2 years ago

“Our AeG dish washer had an error code! we contacted cust service and they arranged an engineer in two days. They communicated through out keeping us informed of the progress of our work. Chris and Daiv came to do the repairs. Their first repairs went through a successful test run but soon failed. They came back immediately and identified a hidden leak and fixed it. Excellent work and they said our dishwasher was good for many years and there was no need to change it. Also Chris said none of the ordered parts (£80) were needed and refunded the money back! Amazing service and I would always hire them in future!!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Polite engineer”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“nightmare to begin with but they came when the repair job had been done and i was not satisfied with the repair then machine acted normally when the repair man came and they did not charge me.Be warned any replacement part is sent to your home address”

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Posted 2 years ago

“Very efficient, very quick and reasonable cost.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Prompt and efficient. The engineers were thoughtful and considerate. I would recommend Glotech to anyone who needs repairs to appliances.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Excellent communication and service. Gavin, the engineer, was very polite and knowledgable. Highly recommended.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Vladimir came to my house on Wednesday 30th March 2022 to fix my 2009 Miele washing machine. He inspected it, immediately recognised it was a blockage in the outlet pipe. He showed it to me, cleaned it, explained why this was not unusual for Miele's and then reinstalled. He then restarted the drainage cycle. I had also been worried about the spin cycle noise but he said that it was a lid design flaw. Since then my machine has worked like a dream and I am not concerned about the noise. I'm extremely pleased with Vladimir's work, he clearly understands Miele's in particular. Thank you to Vladimir, who was also very polite, business-like and a great credit to Glotech!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Technician Sam was great! he explained what was happening and what needed to be done. 👍 Thank you B Atwal”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“The engineer turned up on time and was very helpful and explained what was wrong with my fridge.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Contacted on Monday Afternoon. Repair date set for following day. Message later to say repair between 0800 and 1300. Call at 0730 to say he would be here in 20 minutes which he was. Repair (replacement water heater in dishwasher) effected within the hour and tested. Couldn’t get any any better than this. Thank you.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

“Extremely helpful and rang to let me know what time they would be arriving. Pleasant and knowledgeable staff. Would certainly use this firm again. 5 star service”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 2 years ago

Glotech Repairs is rated 4.2 based on 4,668 reviews