Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. We had an excellent repair guy come to look at our dishwasher, which had seen better days, he put us back in touch with glotech who arranged for a new dishwasher to be delivered next day. The fitters were brilliant, quick, efficient and lovely. I would highly recommend this company.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review we really value the feedback and will pass this back to the teams. we are so pleased that you will be recommending Glotech- Thank you

Posted 1 year ago

“Javid was polite and friendly and repaired my washing machine quickly, leaving everything tidy. Would recommend!”

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Posted 1 year ago

Thank you for taking the time to raise this review we will pass the feedback on to Javid - thank you

Posted 1 year ago

“Brilliant quick service with lovely engineer ‘DSI’. Thank you.”

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Posted 1 year ago

Thank you for taking the time to raise this review all feedback is really valued and will be passed to the engineer.

Posted 1 year ago

“My mother always said "if you can't say anything nice, don't say anything at all".”

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Posted 1 year ago

Good afternoon - it is very disappointing to read this review I can see that you have had two visits to resolve the problems with your appliance and when the second engineer attended he was able to identify that further parts would be required as your appliance also has PCB and pump issues. The cost of these parts required were provided and as is your right you decided that the cost to complete such a repair was to high. Thank you

Posted 1 year ago

“Friendly Service... Fast Work.... Needed a heating element replaced... they emailed to double check model of oven before sending out a repairs man saving a wasted call out charge. Definitely recommend this company. Customer service was also very helpful”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review, we really do value the feedback and we will pass this back to the teams.

Posted 1 year ago

“Liam and Callum were fantastic. I had to do the school run, and they said 'not a problem, when we turn up we'll wait outside." Only took 20mins to install the new oven. Very happy indeed”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review, we really do value the feedback and we will pass this to the team for you - thank you

Posted 1 year ago

“Comments for installation at 51 Pennard Rd, London W12 8DW on 6/2/23. Both Lee and Callum are very efficient. Installation was done smoothly and information about the temp setting and other relevant info were given soon after completion. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review we will very happily pass this feedback on to the team

Posted 1 year ago

“Lee and Callum have just fitted a new oven for us. They turned up on time and fitted the oven very quickly. They were incredibly professional, cleaning up the mess our original builder had made as well as after themselves. Can’t recommend them or Glotech highly enough.”

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Posted 1 year ago

Thank you for taking the time to raise this review- your feedback is really valued and will be passed to the team.

Posted 1 year ago

“Very good communication, quick appointments and overall good value for money. Ben the engineer resolved the issue with ease. Very professional yet friendly.”

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Posted 1 year ago

thank you for taking the time to raise this review your feedback will be passed to Ben

Posted 1 year ago

“Disappointing. The office staff need to improve their admin skills.”

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Posted 1 year ago

Please could you let us know your details ref number and post code it would be helpful if you could send this and your feedback to repairs@glotech.com

Posted 1 year ago

“Very professional. My engineer, Frank was informative and the fault was fixed very quickly with little fuss. Would 100% recommend this company”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review your feedback is valued and will be passed to Fran..

Posted 1 year ago

“Excellent prompt and efficient service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review we really appreciate the feedback.

Posted 1 year ago

“On time, swift diagnosis and repair - all in half an hour. Thank you”

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Posted 1 year ago

Thank you for taking the time to raise this review - your feedback is really valued

Posted 1 year ago

“We always use glo tech to purchase appliances because they are very knowledgeable and have a competitive prices. On this occasion our Meile dish washer had stopped working. It was 13 years old and we just wanted to check whether it could be repaired. The engineering department provided a prompt service . The engineer was clear and was able to explain and show us the parts which were no longer working. And provided a costing for repair to make a decision about whether it was worthwhile or whether to buy a new machine (and we are having to do this not surprisingly) We are using the company to source our new one . Highly recommebddd”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to raise this review - your feedback is really valued and will be passed back through to the teams. when you have chosen your new appliance we hope that it will provide you with many years of great service - thank you.

Posted 1 year ago

“First time I've used Glotech needing someone to sort out my elderly Step father's washing machine. From the initial call you can tell you're dealing with a good company the lady I spoke to was very professional and friendly as she took all the info and explained the charges very clearly. The very next day the friendly engineer turned up and fixed the fault straight away ringing me to explain what was faulty. My 87 year old step father was so pleased and couldn't speak highly enough about the engineer and how he had fixed it so quickly. I would definitely recommend Glotech to anyone, they sorted out the problem and stopped an elderly man worrying unduly.”

Helpful Report

Posted 1 year ago

Good afternoon Thank you so much for your lovely review we are so pleased that as a family business you feel that your step dad received the service we strive to provide at all times. Your feedback will be passed to the the team. Thank you

Posted 1 year ago

“5 star service . Will definitely use them next time. Very impressed.”

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Posted 1 year ago

Thank you for taking the time to raise this review we really appreciate the feedback.

Posted 1 year ago

“Very polite and helpful Repair man. Quick and efficient.”

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Posted 1 year ago

Thank you for raising the review your feedback is really valued by the team.

Posted 1 year ago

“👍 great service from dsi 👍”

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(Dsi) - Posted 1 year ago

Thank you for taking the time to raise the review your feedback will be passed to Daniel.

Posted 1 year ago

“The installers went above and beyond to install this machine.”

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Posted 1 year ago

Thank you for taking the time to raise this review your feedback is really important to us.

Posted 1 year ago

“Wojciech was very polite, friendly and efficient. He arrived on time and carried out the repair swiftly. A very good service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review we really value the feedback and I will pass this back to the engineer.

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews