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Glotech Repairs Reviews

4.2 Rating 4,665 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Mrs G Burke
Verified Buyer
“Came on time, very professional service, more than happy with the installation of my dishwasher . Would highly recommend.”
Helpful Report
Posted 1 year ago
N Norris
Verified Buyer
“This is the second time that I have used Glotech. Can not fault them in any way. Had two different repair guys, Andrew and Andy. Both were very friendly and explained everything. The phone call you get on then day to say exactly when they will be arriving is a big bonus. I would recommend this company to anyone. Excellent service from start to finish.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to book, genuine appointments and very reliable. Unfortunately the part for the repair of my fridge freezer was not available. Had to chase quote for a replacement appliance, however the appliance and install was more than I wanted to pay, so ordered elsewhere.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Anderson James arrived promptly and checked out what the fault could be. Although he found the fault I was assured that it was not a serious problem and we could carry on using the machine safely. He was polite and thorough in his work.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Attended at allotted time but didn't have part as his van had broken down. Said he would return and gave a day. On that day no one returned so a phone call had to be made. Arrived the next door and fixed the problem. Problem was easily diagnosed in first instance and fixed on his return visit. The tumble dryer drum would not rotate so a new capacitor was fitted. Tumble dryer now works fine.”
Helpful Report
Posted 1 year ago
Mr J Thurkle
Verified Buyer
“Unfortunately you were unable to repair our dishwasher so £90 wasted as far as we are concerned, but thanks anyway.”
Helpful Report
Posted 1 year ago
K Clease
Verified Buyer
“Alex (the engineer) was prompt, pleasant & knowledgeable. The problem was quickly identified & remedied.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent customer service. Very reliable and efficient”
Helpful Report
Posted 1 year ago
E Small
Verified Buyer
“Actual repair not needed but diagnosed machine getting old! Call out charge far too much as we ended up paying £99.54 !!! Not sure why call out fees are so excessive,shame repair man excellent.”
Helpful Report
Posted 1 year ago
K McCarthy
Verified Buyer
“Alex was brilliant. Booking in the appointment was simple and payment was easy (card machine). He took the time to assess the tumble drier, was friendly and figured it out quickly. He also told us expected wait times for the parts (just a couple of days) and that Glotech would be in touch (immediately after parts were in to book final appointment). When he came back we had had some devastating news - he worked quickly and quietly, passing on respectful regards before he left. Wish we had done this sooner with the noisy drier! Alex was great, thank you.”
Helpful Report
Posted 1 year ago
T Pond
Verified Buyer
“Very professional, knowledgeable and efficient. Would definitely use your company again.”
Helpful Report
Posted 1 year ago
J Birkin
Verified Buyer
“Telephoned one Saturday morning and the appliance was fixed by Monday lunchtime. Very efficient, clean, and courteous. The part was on the van and the whole process was simple. (I approached another company over 7 months ago and was told they could not get the part. The washing machine had remained unused until I thought I would try someone different before I dumped the machine. So pleased I contacted Glotech, thank you.)”
Helpful Report
Posted 1 year ago
A Jones
Verified Buyer
“Very good service for the repair.”
Helpful Report
Posted 1 year ago
S Brown
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
R Rocker
Verified Buyer
“Helpful repairer who explained the problem. He informed me of re-gas and cost but could not guarantee fix. Discussed options and I decided to replace with new.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent repair thank you”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“George attended promptly, giving plenty of notice before his arrival. Within an hour, the issue with the washing machine had been identified and repaired and a courtesy call made to advise as much, since I couldn't be at the property. There were no hidden fees and I paid the price quoted, although no additional parts were required. I would highly recommend Glotech if you want peace of mind and a professional job carrying out.”
Helpful Report
Posted 1 year ago
A Thompson
Verified Buyer
“Fast and efficient service. Engineer was very knowledgeable. Easy online booking process.”
Helpful Report
Posted 1 year ago
K O'Callaghan
Verified Buyer
“The repair man was on time and gave some good advice”
Helpful Report
Posted 1 year ago
P Blecker
Verified Buyer
“Problem with our SMEG oven not heating up was solved on the first visit. Thank you so much.”
Helpful Report
Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,665 reviews
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