Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,666 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. Positive: engineer called before arrival, obviously familiar with the Miele dishwasher. Checked machine thoroughly, and cleared the fault. Excellent. 2. Negative: Online, offered same day pm or next 2 days am or pm. Chose same day pm. In afternoon got call saying couldn’t get engineer until 3 working days on. I felt this was a con to stop me looking elsewhere. Why promise something obviously unachievable?”

Helpful Report

Posted 2 years ago

“The engineer who came out to repair my washing machine barely looked at it before diagnosing it was just limescale causing the machine to leak. On his advice I used the machine the next day and it flooded my entire flat. The second engineer who came out the next day actually pulled the machine out and inspected it properly and noticed straight away the drum was broken which caused the flood. I've been trying to contact this company for a month now to deal with this issue, emailing both the repair email and the boss's direct email with no response and every time I call the customer service number I get fobbed off. I wouldn't recommend this company at all”

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Posted 2 years ago

“Contacted me promptly, very helpful at the call centre, engineer also very prompt, helpful and friendly. Recommend.”

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Posted 2 years ago

“Excellent and very polite service engineer, couldn't do enough to help. Invoicing/receipt slow, not a bad thing!!”

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Posted 2 years ago

“We used Glotech repairs for our dishwasher repair. Their staff, before entering the house said “I will charge you £94.50 even if I repair it or not.” The device’s trouble shooting book was showing “anti flood device on”. To my understanding, it could be repaired within minutes, but their staff said it needs changing a part and need another visit, £45 for the part and again £94 as his charge. So we decided to buy a new dishwasher, he took £94.50 without basically doing anything!”

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Posted 2 years ago

“Nobody got back to me so still without a dryer”

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Posted 2 years ago

Good morning, when you say nobody got back to you could you possibly send an email to repairs@glotech.com with all of your details and we can then identify if there is a reason you have had no response, thank you.

Posted 2 years ago

“Excellent service. Arrived on time, diagnosed the problem straight away, fitted a new pump. Replaced all the kitchen figments well. Thanks.”

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Posted 2 years ago

Thank you for your review, we aim to have a positive outcome for all our customers.

Posted 2 years ago

“Nice friendly helpful guy”

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Posted 2 years ago

“All good. Roger came when he said he would. Did an efficient quick job and price very reasonable. Thanks Glotech”

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Posted 2 years ago

“first appointment cancelled 2nd appointment approx 7 minutes cost 81 pounds therefore no comment”

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Posted 2 years ago

“Repair done, good service from technician and problem discussed for future issues.”

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Posted 2 years ago

“Quick and efficient, would use Glotech again.”

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Posted 2 years ago

“BEWARE! I received a good service with booking an engineer, and had a visit 2 days later. Then things went downhill I was told that the parts i needed were on a 4 week lead time, which was not a major problem so i paid the £93 visit fee I then received an email from Ben saying the parts were now obsolete so they were no longer able to help I soon found this to be lies, an online search found "Ransom parts" confirmed these parts were available and in stock I emailed Ben to inform him of my disappointment and received no reply So as soon as you pay for your service call out they will lie to you about parts not being available PLEASE DO NOT PAY UP FRONT”

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Posted 2 years ago

“Very happy with the service I received today. Lee brought the parts that were needed with him, was very helpful and efficient and was done within 30 mins. He also alerted me to a pretty serious safety oversight on my part, which could have had disastrous consequences. Thank you so much, will definitely recommend 🌟🌟🌟🌟🌟”

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Posted 2 years ago

“Fantastic service ... my built in oven was not working ... I found Glotech via google search ... booked appointment online for next day repair ... Adam the Service Engineer arrived in the confirmed time slot and fixed the oven replacing all the necessary parts. Adam was Excellent”

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Posted 2 years ago

“We were delighted how quickly your company responded to our request for a repair call-out. The technician who came was very polite and he immediately discovered the fault with our oven and very efficiently repaired it. It has worked perfectly since and we would definitely recommend this company to others.”

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Posted 2 years ago

“Wonderful engineer, neat, professional and carried out repairs with the minimum of disruption”

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Posted 2 years ago

“Excellent service. Prompt and efficient.”

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Posted 2 years ago

“Very helpful service engineer. no complaints”

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Posted 2 years ago

“Disappointed. Engineer didn't know the cause of the problem. May have been a gas leak or a blockage. Could re-gas for £71 but may not solve it. If a gas leak or blockage, couldn't be repaired. So didn't proceed. Still had to pay call-out fee.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.2 based on 4,666 reviews