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Glotech Repairs Reviews

4.2 Rating 4,670 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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C Farmer
Verified Buyer
“I’m very pleased with Glotech. The engineer arrived earlier than expected. The problem with my freezer was fixed quickly.”
Helpful Report
Posted 3 years ago
F Coxon
Verified Buyer
“Arrived promptly at the time arranged. However, we were shocked to then be informed that the spare part for our washing machine would cost over £400! A new washing machine would be cheaper. I thought we were supposed to be avoiding landfill, but what do you do with this sort of choice? Disappointed not to have had machine repaired.”
Helpful Report
Posted 3 years ago
C Orssich
Verified Buyer
“Superb service”
Helpful Report
Posted 3 years ago
P POTTER
Verified Buyer
“Excellent service friendly staff would highly recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Engineer could not attend on the day originally booked but when he did arrive he was able to find the problem and fix it quickly.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Engineer was friendly and helpful”
Helpful Report
Posted 3 years ago
A Thompson
Verified Buyer
“My fridge freezer could not be repaired so will have to purchase a new one”
Helpful Report
Posted 3 years ago
C Benson
Verified Buyer
“Was professionally dealt with and engineers on time and polite . Disappointed that fridge freezer could not be repaired as had wrong gas due to being over 10 yes old. If this had been a question- I would have saved the wasted £100. A”
Helpful Report
Posted 3 years ago
B Thatcher
Verified Buyer
“Excellent service, engineer on time, oven very efficiently repaired.”
Helpful Report
Posted 3 years ago
G Stacey-Endall
Verified Buyer
“Engineer was good second call out about my dryer advised me I would need a part however still waiting for a call from the office staff to arrange payment for the part and a date when that can be fitted”
Helpful Report
Posted 3 years ago
S Tomlin
Verified Buyer
“The man who came to me was very professional and quick and very pleasant. I would certainly use you again”
Helpful Report
Posted 3 years ago
A Slark
Verified Buyer
“I had a loose seal on my ven .the engineer fixed it in 2 minutes ,but wouldn't charge me as he felt that would have been unfair. I wouldn't hesitate to recommend this company”
Helpful Report
Posted 3 years ago
A Truesdale
Verified Buyer
“As I waited in all day and no one turned up I cannot comment on the quality of repairs. You need to improve communication within the company as someone rang me the next day to say the repair person had had a puncture hence no show. And now you ask me to write a review!! I have found someone else to carry out the repair”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Not great for a local business. We not very accommodating to your situation and are more expensive than most.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Avoid this firm. Overinflated quotes, and completely inflexible.”
Helpful Report
Posted 3 years ago
D Baumber
Verified Buyer
“I had never heard of Glotech and found them on Google. Absolutely fantastic service and would totally recommend, they called me as promised, the engineer arrived on time was polite, professional and fixed the washing machine perfectly.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Would not recommend. Booked a repair for our leaking fridge on 30 September. When the Glotech technician left, the fridge was still leaking. It transpired he had not even tried to pull the fridge out to check the connection/filter at the back. I then called Glotech and after nearly an hour of trying to get through was told a technician was not available to come back for another week. I was also told it was not possible to have a refund. I have now had to incur the further cost of paying the manufacturer to repair the fridge (the cause was a leaking filter which the Glotech technician had not checked) and was told the Glotech technician had not even replaced the door properly. Really disappointing service. Will be pursuing a complaint.”
Helpful Report
Posted 3 years ago
J Frame
Verified Buyer
“The initial call out fee seemed a bit pricey, but at least I got a booking for the next day, where others would take a week. That said, the engineer phoned to see if it was convenient to come earlier than booked, which for me was great. When Gavin arrived and I told him the problem (with our washing machine), he told me what he thought the problem may be , and a price for parts. He was correct, which was impressive, and the parts, (motor brushes), were fitted quickly, and only cost a few pounds. You hear of people being ripped off, but this wasn't the case, and after a quick test, all was well. Very pleased with the result and would happily recommend Glotech for their service.”
Helpful Report
Posted 3 years ago
Good afternoon. Thank you for taking the time to leave us feedback, we are really pleased to hear that you have had a positive experience with us. I'll be sure to pass this onto our friendly team. Kind regards, Glotech
Posted 3 years ago
R Cooper
Verified Buyer
“Unfortunately because of the age of the machine you were not able to repair it,the part being obsolete. But we thank you for your quick response and call out .”
Helpful Report
Posted 3 years ago
J FRAME
Unverified Reviewer
“The initial call out fee seemed a bit pricey, but at least I got a booking for the next day, where others would take a week. That said, the engineer phoned to see if it was convenient to come earlier than booked, which for me was great. When Gavin arrived and I told him the problem (with our washing machine), he told me what he thought the problem may be , and a price for parts. He was correct, which was impressive, and the parts, (motor brushes), were fitted quickly, and only cost a few pounds. You hear of people being ripped off, but this wasn't the case, and after a quick test, all was well. Very pleased with the result and would happily recommend Glotech for their service.”
Helpful Report
Posted 3 years ago
Good afternoon. Thank you for taking the time to leave us feedback, we are really pleased to hear that you have had a positive experience with us. I'll be sure to pass this onto our friendly team. Kind regards, Glotech
Posted 3 years ago
Glotech Repairs is rated 4.2 based on 4,670 reviews
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