Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Extremely helpful, very quick professional service”

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Posted 1 year ago

“Quick, efficient and professional service. Within three days of reporting the fault on my oven, it had been repaired. Javid did an excellent job and I would have no hesitation in recommending him. However, I do appreciate that customer satisfaction is dependent upon the individual engineer.”

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Posted 1 year ago

“Very fast and efficient service. Would highly recommend to others.”

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Posted 1 year ago

“Excellent service and great flexibility from the engineer once I had a problem with the original time. Would definitely recommend and I for sure will use again.”

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Posted 1 year ago

“Very professional service. Alex explained what was wrong either the fridge. Very happy with the visit.”

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Posted 1 year ago

Thank you for the review - this feedback will be passed to Alex-

Posted 1 year ago

“More than happy with Alex's service. Quick and professional”

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Posted 1 year ago

Thank you for the review and feedback for Alex.

Posted 1 year ago

“Alex very good service friendly 5*****”

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Posted 1 year ago

“Javid ax the rep. Today, he was very thorough and helpful- let’s hope the appliance works fully for more than 8 months this time”

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Posted 1 year ago

Thank you for the review the feedback will be passed to Javid - thank you

Posted 1 year ago

“Our elderly Bosch dishwasher had a problem with water supply. The Glotech technician carried out an inspection tightened screws as required and activated the reset button which immediately restarted the water supply. We've used it and it's working well. Glotech are a friendly courteous company and keep you informed of appointment schedules.”

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Posted 1 year ago

“Excellent service from yourselves and the engineer was very helpful”

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Posted 1 year ago

“Very helpful and efficient from the initial call through to resolving the issue on the cooker. If any problems with electrical items in the future, such as the cooker, will look to go back to Glotech to resolve them. Excellent service.”

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Posted 1 year ago

“Not happy with Glotech, firstly the cancelled on the day they were due as the person was sick, when they did come out the second day, he was in my property 10 mins to basically tell me it wasn't worth paying out for the part it was better to get a new one, it is only 4 years old: It cos me £94 plus 2 days off work for what? They then send me an email yesterday saying "now your appliance is now working"”

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Posted 1 year ago

“Engineer arrived on time, very polite and though there was nothing seriously wrong with machine, the ‘wife’ is happy now.”

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Posted 1 year ago

“Alex from Glotech was very professional, explained clearly what was wrong with my appliance and came up with a cost effective solution . I will use them again and highly recommend this company to anyone needing a repair.”

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Posted 1 year ago

“It was easy to book the repair online, and the phone line was also helpful and courteous. Glotech were not pushy, yet at the same time not reluctant to come out to look at the problem, so were my chosen repairers. I thought the call-out fee was very reasonable compared with others. The repairer travelled some distance in worsening snowy conditions. I cannot fault the level of customer care and clear communication. Unfortunately, the electronic fault on the freezer was not repairable, but the repairer was able to confirm that mechanically the freezer was working fine and there was no danger to health as it was over-freezing and not too warm. He also explained our options and potential costs very clearly.”

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Posted 1 year ago

“Sound guy. Efficient”

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Posted 1 year ago

“Very happy with the service. Polite and professional engineer.”

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Posted 1 year ago

“An excellent and efficient repair service. Highly recommended”

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Posted 1 year ago

“very friendly and efficient service.”

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Posted 1 year ago

“He fixed the problem but spoke minimal English so difficult to ask him anything.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews