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Glotech Repairs Reviews

4.2 Rating 4,669 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,669 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Mrs Davidson
Verified Buyer
“Efficient prompt service, very helpful.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
Anonymous
Verified Buyer
“Prompt response and knowledgeable engineer”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
Anonymous
Verified Buyer
“Quick diagnosis and helpful advice”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
L Malpass
Verified Buyer
“I didn’t receive notification an engineer was coming to my property. He just turned up on my door and expected the payment for the call out charge. He was in my property all of 10 minutes for his call out, diagnosed the repair and made me pay for the part. An engineer then came out to fix the part, it was an incorrect diagnosis. The company refunded the money for the part but didn’t even compensate me for the call out that they never arranged and misdiagnosed from what I see as deliberate. Not even a call for an apology. Absolutely appalling company / would never ever use again !!!!”
Helpful Report
Posted 2 years ago
L C
Verified Buyer
“Andrew did an amazing, efficient repair of my Neff oven. I would recommend this company and if he is an example of their technicians they obviously have a very high standard in their employees.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
S Reynolds
Verified Buyer
“Excellent service. Prompt and efficient”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
Anonymous
Verified Buyer
“Quick efficient service.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
A Williams
Verified Buyer
“Great company, efficient service. Will definitely use again and recommend.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
J Salmon
Verified Buyer
“Unfortunately no further repair could be done, but the service was excellent”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
A McNeil
Verified Buyer
“Excellent customer service. Very helpful and knowledgeable engineer.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
M Coombes
Verified Buyer
“The chap was here for 10 minutes. Told me the freezer needed regassing. Could have been done remotely really. To be fair he did say there was now only a 50-50 chance of it working which was good advice. But good prompt service when booking up, very easy. Phone line queue on the day was excellent in that it told you what number in the Q you were but it just took too long”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Dean & Andrew did a wonderful job repairing my ageing fridge freezer. The whole booking process was easy , keeping me informed through process. Well done Glotech, will recommend and use again.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
Anonymous
Verified Buyer
“Fast efficient service, good contract before visit. Engineer on time polite and did a good job. Would recommend and use again.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
J Cargill
Verified Buyer
“Very good and very honest guy who came to look and repair the machine will ask for them again great”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
M
Verified Reviewer
“Started off well, guy came quickly and worked out the problem. He didn't have the part required and ordered, I paid over £100 and 1 month later I call up, wondering when they were coming back, and discover that the part came in on that very day. Get offered just 2 appointment options and then get told that the previous chap has left the company, I wonder if this was the real hold up!? Still waiting to get my oven fixed...”
Helpful Report
Posted 2 years ago
J Nderitu
Verified Buyer
“Very friendly and professional team from calling to contractors coming to repair the appliances. I was also given advice to prevent the issue from arising again.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
C Forrest
Verified Buyer
“Fast and competitively priced service very nice service engineer who could not be more helpful.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
S Kevisa
Verified Buyer
“Was very quick...and very well done ....”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
J Lambert
Verified Buyer
“first rate service and repair will keep them on my list for repairs thanks”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
S Edwards
Verified Buyer
“Very good service. Engineer was very professional and friendly”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 2 years ago
Glotech Repairs is rated 4.2 based on 4,669 reviews
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