Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience with glotech has been brilliant from initial advice and ordering to fitting of a replacement fridge in a fitted kitchen unit. All staff were friendly, knowledgeable and helpful and the fitters were excellent and very thorough.”

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Posted 1 year ago

Thank you so much for taking the time to raise this review, your feedback is really valued - thank you

Posted 1 year ago

“Excellent advice on phone prior to booking repair appointment. Engineer contacted us to advise 30 minutes away. Arrived as expected and carried out efficient repair. Great customer service all round.”

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Posted 1 year ago

Thank you for taking the time to raise this review, we are really proud of our service team in the office and on the Road.

Posted 1 year ago

“Excellent service, fixed our issue quickly and explained the issue in full”

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(Alx) - Posted 1 year ago

Good Afternoon, thank you for taking the time to raise this review - your feedback is really valued by the team.

Posted 1 year ago

“Prompt and efficient service with a good guarantee and reasonable price. Thank you!”

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Posted 1 year ago

Thank you for taking the time to raise this review we really appreciate the feedback - thank you

Posted 1 year ago

“Roj was great, very friendly and very helpful. Really went above and beyond!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review your feedback is really valued and will be passed back to the engineer. Thank you

Posted 1 year ago

“A courteous young man mended my cooker quickly and efficiently! Glotech is my ‘go to’ company for any problems with my kitchen appliances, as they are so user friendly.”

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Posted 1 year ago

Thank you for taking the time to raise the review for us we really appreciate the feedback.

Posted 1 year ago

“Work carried out efficiently and quickly . I will use their services again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise the review - we really appreciate your feedback.

Posted 1 year ago

“One of the most poor tech company I have seen around UK just collecting money for nothing.Not recommended at all.”

Helpful Report

Posted 1 year ago

I have looked at your repair booking and can see that you booked for an engineer to attend as the fridge section of your appliance was not working, an experienced and qualified engineer attended and diagnose and when ever possible the engineer will do a first time fix or explain what would be required if the part is not something carried on the van stock. we do understand that this is frustrating when an appliance cannot be repaired and if possible is avoided. Thank you

Posted 1 year ago

“Very good service and very pleasant workmen”

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Posted 1 year ago

Thank you for taking the time to raise the review - thank you

Posted 1 year ago

“Very punctual and polite workman.The repair is fine, and I am pleased with the service. Would recommend”

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Posted 1 year ago

Thank you for the review and so pleased you would recommend us.

Posted 1 year ago

“Very friendly, quick and professional.”

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Posted 1 year ago

Thank you for the review we appreciate the feedback.

Posted 1 year ago

“Here 5 minutes saying he can't fix the microwave, no checking, no asking what happened, charged £94, service is rude, they call me every day asking for money while I'm looking for a solution, saying if I don't pay They will bring people to my house to get the money. Is this legal in the UK? As a foreigner, I feel this is the same as hooligans.”

Helpful Report

Posted 1 year ago

Good afternoon this is an unfair review - you booked for an engineer to attend and had an experienced engineers arrive at your property on inspection of the appliance the engineer was quickly able to inform you that the display module needs replacing - due to the cost of this and your appliance being a microwave you informed the engineer you did not wish to proceed with the repair and would replace the appliance. You are required to pay for the service provided to you as requested and explained on the phone to you. on none of the calls to you, has anyone said they would bring people to your house. As is normal with unpaid dept the payment is requested and accounts will deal with it accordingly if unpaid door the service provided - thank you.

Posted 1 year ago

“here for 5 minutes says he cant fix fridge freezer , £80 charge . BIG WASTE OF MONEY , same cost they quoted for actually fixing it. would been happy to pay £30-£40 call out charge but this just rip off when no repair or labour done.”

Helpful Report

Posted 1 year ago

Please confirm you booking number and post code so that I may match your feedback and details to the repair. I can then confirm the details from your call log that the operative who spoke with you gave you the correct details regarding Labour cost and attending. Thank you

Posted 1 year ago

“Fantastic service, great communication and polite, friendly and efficient engineer. Booking made and completed all within 24 hours. Washing machine repaired quickly and at a great price. Would not hesitate to recommend. Thank you Glotech.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review the team really do appreciate the feedback - thank you

Posted 1 year ago

“Engineer found the problem and is ordering part”

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(Dsi) - Posted 1 year ago

Thank you for the feedback your review is appreciated.

Posted 1 year ago

“V good Remove blockage from drainage”

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(Dsi) - Posted 1 year ago

Thank you for taking the time to raise this review for us we really value the feedback.

Posted 1 year ago

“GREAT SERVICE”

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Posted 1 year ago

Thank you for the review your feedback is valued.

Posted 1 year ago

“👍”

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(Dsi) - Posted 1 year ago

Thank you for the review

Posted 1 year ago

“Both young men were well-mannered and helpful. They got to work quickly and worked continuously. Very satisfied with all they did. JM Garrick”

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Posted 1 year ago

Thank you for taking the time to give us feedback and raise the review.

Posted 1 year ago

“Engineer found problem immediately and ordered parts to fix”

Helpful Report

(Dsi) - Posted 1 year ago

Thank you for taking the time to give us feedback and raise the review.

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews