Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,669 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,669 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the repairs that Glotech did to my dishwasher and would use again”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Quick attendance and bang on time. courteous engineer. sadly could not fix as product no longer made but I did provide the make and model when booking so would have helped to know then that it couldn't be fixed.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Service engineer arrived on time and was very pleasant and helpful. Checked out the various components for the potential reasons for fault indicated on our 10year old Miele washing machine. Unable to determine what had caused the glitch but the machine seems to be working fine again. Service engineer advised that we could call him back if the same fault recurred after he left us. We would certainly use the company again based on this, our first experience.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Not happy with the service received. Lured in with the offer of 1 labour charge and only parts to pay for when returning to repair the item. I was told by the engineer that it needed a magnetron but when I received the quote for repairs it also included a Diode & Capacitor. I understand that in some cases additional parts are required to effect a reliable repair but this should have been explained by the engineer. The price of the parts you are charging is DOUBLE the retail price of the parts direct from Miele. I enquired if you would fit the parts if supplied by me but you aren't able to do this. I work in the automotive repair sector so understand this market well & this process of luring the customer in to then hike up the repair parts is something I would have expected from a Kwik-Fit style operation that relies on vulnerable customers to jack up the repair costs, not a family-run business.... I'm only giving 2 stars as the engineer & the assistant I spoke to after the visit were helpful or it would have been 1.”

Helpful Report

Posted 2 years ago

“I have called Glotech out on two occasions now for separate appliances. Same engineer came out for both. On time, professional and friendly. Did a great job and kept us informed throughout the repairs. Hopefully, I won't need a repair again but if I do I will be calling up this lot again.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Very prompt and efficient service.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Very polite engineer fixed problem straight away and had good communication from company would use again . Thank you”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Very good performance; quick. Effective, hassle free”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Highly delighted with service. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Was very polite and helpful”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Chris M was amazing and was able to fix the problem straight away. He was also very kind in agreeing to come to see what the problem was on the same day. What a great guy! The lady on the phone called Katie was also very helpful”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“It took over 6 weeks and 3 visits to finally get my cooker repaired. Very poor service”

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Posted 2 years ago

“Excellent engineer arrived on time, very knowledgeable, great advice, courteous, we were really impressed with the overall experience and service. Would defiantly recommend and use again.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Efficient and on time”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Decent job, and gave good advice. A bit pricey”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“A Glotech electrician came to look at our wine cooler, which isn’t working. He quickly diagnosed the problem isn’t electrical - that there was a hole in a pipe & the fridge needed ‘re-gassing’. Easy to do he told me. I paid more than £75 for the 15 minute visit. He told me another engineer would be in touch. I heard nothing. A few days later, I called Glotech, spoke to a receptionist who apologised for the lack of communication and told me the ‘re-gassing’ would cost £100 and have a 50 per cent chance of success! So I gave up.”

Helpful Report

Posted 2 years ago

“We had our Dishwasher repaired by Dale last week,we had 3 previous engineers through insurance look at this and couldn't fix fault. Told Dale the fault and he fixed it in 20mins. Nice to know engineers out there with knowledge and expertise like this. No parts needed either. Thank you Dale.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dale fixed washer dryer. Chuffed.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dale fixed our tumble dryer and is like new Very happy.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dale has provided an excellent and efficient service in repairing our wine frid ge. Has excellent product knowledge. Overall very impressed.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

Glotech Repairs is rated 4.2 based on 4,669 reviews