Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both technicians arrived on time, where knowledgable about the appliance, diagnosed the fault and undertook the repair quickly once the part was available. Also suggested a long term solution to prevent issue occurring again in future. Would certainly use Glotech again.”

Helpful Report

Posted 1 year ago

“What a great service by George, called hour before to say on his way, delivered and fitted dryer with ease.Explained all functions, polite and efficient. Will recommend to friends & family.”

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Posted 1 year ago

“Arrived on time. Nice guy. Sorted the problem straight away. Very happy with service.”

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Posted 1 year ago

“Unfortunately this time around, the repair did not meet my expectations, the fault remained after the engineer left believing the issue was resolved. The engineer noted a future replacement of parts, namely the motor and the drum amounting to a cost of £800, with that in mind I bought a band new replacement washing machine at £430. Glotech is still a go to business for washing machine issues, my low rating is only because the fault remained but I would recommend Glotech to anyone for clear honest and professional service. The engineer has excellent knowledge and gave sound information, it was the reason I chose to replace the machine rather drag him back. at a rescheduled time.”

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Posted 1 year ago

“Excellent service. Professionally handled. Phoned to confirm arrival time at my property. Arrived as promised. Explained everything from the payment to the service being carried out. Honest assessment carried out and spoke in plain terms. Turns out issue was not as bad as expected and only did what repairs were actually needed. In this case no new belt. Belt just needed refitting. Tumble dryer was tested and checked over before engineer left. Will definitely use Glotech again 100%.”

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Posted 1 year ago

“DO NOT USE THIS COMPANY! This is the second time I have an issue with this company, took a week to get a heat sensor for my washing machine a few months ago and today told me after 3 days they cannot come and look at my faulty fridge because they cannot get parts even though is only a couple of years old. This F/F is readily available so I do not get what there problem is. I will never use them again as they do not take the stress out of any repair and will certainly never go to them for a replacement kitchen quote. I work in a multi-million appliance industry business and would NEVER treat a customer like they have me on now two occasions. They are everything but what they say and advertise they are!”

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Posted 1 year ago

“Alex was really helpful and described the issue well and gave give recommendations.”

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Posted 1 year ago

Thank you for the review we really appreciate the feedback and will pass this back to Alex.

Posted 1 year ago

“Engineers : On time, knowledgeable. Unable to fix the problem. Glo Tech: Very expensive as only offered £25 off a new appliance when current one unrepairable, and then wanted over the manufacturer's recommended price plus a high delivery and installation fee.”

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Posted 1 year ago

“Alex did agreat job and exlained things well.”

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Posted 1 year ago

Thank you for the review raised for Alex we really appreciate the feedback and will pass this back to him.

Posted 1 year ago

“The Engineer was on time, friendly and efficient. Thank you”

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Posted 1 year ago

“We had excellent service. Two polite engineers who ordered the parts we needed and fitted them quickly. Excellent value for money too. Would definitely use them again and recommend them to others.”

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Posted 1 year ago

“Best service ever.”

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Posted 1 year ago

“Cost was explain clearly on the phone . Time arranged . Arrived on time . Quickly gave reason for problem. Stated cost of repairs which was higher than a new one. In this day of replace ment. It would have been helpful if advised the likely to be cost efficient.”

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Posted 1 year ago

“Washing machine repair: Quick and very efficient and pleasant response from a helpful and adaptable technician. I will definitely use again ( if I unfortunately have to!) and definitely recommend.”

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Posted 1 year ago

“Problem sorted in 5 minutes! The engineer was on time, phoned me in advance, was very polite and knew exactly where to look and what to do. A job well done. Thank you.”

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Posted 1 year ago

“The engineer that came was fantastic and did a great job. Really helpful and rang me to tell me when to expect him. The staff in the office messed me about twice over timings with my slots. When I called to query they were very dismissive over this and unhelpful sadly. I was cb promised a first call and an am slot. Neither happened!”

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Posted 1 year ago

“I phoned up to book a engineer. He turn up on the given day. He quickly work out the problem. Unable to source a part. There and then. Return 4 days later with the part. Very good service.”

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Posted 1 year ago

“The engineer was very helpful and patient.”

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Posted 1 year ago

“Alex was wonderful and quickly and efficiently got our washer fixed!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Glotech Repairs, Rob! We greatly appreciate it. It is great to hear that Alex was so helpful in getting your washer fixed!

Posted 1 year ago

“Great service; easy online booking, knowledgeable engineer and oven backup and running straight away.”

Helpful Report

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews