Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer was very thorough and polite”

Helpful Report

Posted 1 year ago

“Good communication. Fixed the cooker at the time they said they would come. All in all- a good service”

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Posted 1 year ago

“Jerry was friendly and helpful. He repaired the problem swiftly, provided an honest assessment of potential further issues due to the age of my machine, and the best ways to keep it running for the rest of its limited life! All my questions were answered openly and honestly by an experienced technician. Thank you.”

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Posted 1 year ago

“Technician brilliant - communication from Glotech regarding appointment time having been changed none existent meaning someone waiting for an AM appointment which Glotech had changed to PM with no notification.”

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Posted 1 year ago

“Although he wasn't able to repair our appliance, the repair wan was polite and knowledgeable.”

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Posted 1 year ago

“Turned up on time and found the problem ( which was not repairable) . Friendly service.”

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Posted 1 year ago

“The chap didn’t phone when en route and within 2 mins had diagnosed the issue… Repair costs were massive and then add in that I would have to pay for a second engineer to attend it was expensive to say the least. I politely declined. Just felt a bit rushed and then priced beyond economic repair.”

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Posted 1 year ago

“very impressed by the speed of the work and timely arrival”

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Posted 1 year ago

“The engineer was quick & efficient and we are completely satisfied with the work carried out. Our washing machine is now working as it should.”

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Posted 1 year ago

“Cannot fault, absolutely brilliant, sorted faulty integrated (had a bit of a game) dishwasher, very polite and knowledgeable engineer, keep up the good work. 10/10.”

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Posted 1 year ago

“I booked a repair for my Large fridge, I took a day off work, the day they were supposed to come apparently the person was sick, took a second day off: The person was in my property all of ten minutes to more or less told I would be better off getting a new one!! It is only 4 years old, I was told that is about how long they last these days, charged £94 !!! I won’t be recommending this company”

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Posted 1 year ago

“Alex was very professional sourced the problem and fixed the machine”

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Posted 1 year ago

Thank you for the review and feedback for Alex

Posted 1 year ago

“The booking process for an engineer was quick and easy and I was able to book an appointment for the day I wanted. The engineer arrived on time and was polite, friendly and efficient. He did what he could but unfortunately the appliance was uneconomic to repair. I was happy with the service I received and would recommend using them to others.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Alex was great but dealings with people on the phone was very unprofessional”

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Posted 1 year ago

“Very efficient and proffesional. The washing machine problem was diagnosed quickly and fixed in no time. Thank you”

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Posted 1 year ago

“Our oven needed a new element and Glotech responded quickly and efficiently to fit a replacement.”

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Posted 1 year ago

“Was charged full call-out price despite nothing being done or able to be fine to fix my model of Fridge as seal can’t be replaced. The Fridge model and serial number and problem was provided in advance so this could have been looked up by agent and saved a trip and £80 for nothing done.”

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Posted 1 year ago

Good afternoon - you had an experienced engineer attend your property, your repair fault was that the door was not sealing the engineer attended to check if this could be resolved any other way. on your brand of appliance a new door with the seal is required - had you chosen to proceed with the replacement the engineer cost to reattend and install is included in the labour cost. you have chosen not to proceed with the repair of the appliance this is a personal choice. We do hope that your replacement appliance offers many years of good service. - thank you.

Posted 1 year ago

“Javid is a professional engineer. Very good communications skills and technical knowledge. We are very happy with his work. Javid was very helpful and kind.”

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Posted 1 year ago

“For two visits the men arrived at the planned times. Both were pleasant and competent and I am confident they did the job well.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews