Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Javid was excellent and saw the problem straight away a clear and concise plan moving forward means our repair is now not a worry! Thank you!”

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Posted 1 year ago

Thank you for the positive review for Javid the team really appreciate the feedback.

Posted 1 year ago

“I am very pleased with the professionalism shown by the engineer who attend to repair the dishwasher. He detected the issue very quickly and sorted out. Great service and would not hesitate to recommend to anyone.”

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Posted 1 year ago

Thank you for the feedback in the review we really do appreciate the review.

Posted 1 year ago

“Arrived on time, did a good job”

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Posted 1 year ago

Thank you for the review and feedback

Posted 1 year ago

“Andrew has done an excellent job the washer has worked better than before since.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Glotech Repairs! We are so pleased to hear that Andrew did an excellent job and the washer is working better than ever. Your feedback helps us to know that we are providing top-notch service to our customers!

Posted 1 year ago

“My appointment was cancelled.”

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Posted 1 year ago

“Engineer diagnosed the leak by removing the top panel. He did not attempt to remove the front panel. When left alone for 5 minutes a smell of very hot insulation was obvious. He told me that a new component was required as the motor was sounding very gritty. Component cost in excess kof £300.00. Ordered from Germany, fitted 10 days later. Result. SAME LEAK! Recalled to investigate, a different engineer, same company. Front removed. Hole obvious in pipe, it was wet. Ordered, replaced, no leak. Be wary of who you trust. Engineer manager has still not contacted me after 4 phone calls. Complaint ongoing.”

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Posted 1 year ago

“Nice chap and very helpful”

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Posted 1 year ago

“Punctual, value for money and expertise”

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Posted 1 year ago

“Was pleasantly surprised that I was able to get some out the next day of phoning. He took care to make sure that all of the debris was removed from the tumble dryer in the pump and surrounding areas. Used the machine twice now and no sign of the existing problem exists. The problem with the machine was leaking water onto the floor. This was caused by fluff blocking up the pump.”

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Posted 1 year ago

“Didn't solve the problem”

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Posted 1 year ago

“5 stars for the engineer who came out - I think his name was Andrew - he was absolutely great, let me know he was on his way, arrived on time and sorted our dishwasher problem very efficiently. No issues with the service at all and I was very happy with it. Bit put out by Glotechs lack of clarity on its website about fees - the advertised £79.95 call out charge doesn't include VAT, and I don't think this is very clear on the website. Be aware the actual fee you pay is over £90.”

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Posted 1 year ago

“Excellent service. Knowledgeable, courteous and friendly engineer. Can highly recommend.”

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Posted 1 year ago

“Very happy with the service and the price.”

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Posted 1 year ago

“Impressed with the service from GLOTECH REPAIRS. I had an appointment within 3 days to look at my American fridge freezer. Jacob the service engineer telephoned to say he was on his way, impressed with customer care. He was very professional , explained what was wrong and fixed the problem in no time. Overall I have no problems with highly recommending Glotech Repairs.”

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Posted 1 year ago

“Glotech were very quick in responding. The visiting engineer was very polite and very professional. I fully recommend their services”

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Posted 1 year ago

“Nice engineer turned up on time and fixed my cooker quickly.”

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Posted 1 year ago

“Engineer turned up on time and quickly found the problem. The replacement part was quickly obtained and installed. Very pleased with the service.”

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Posted 1 year ago

“I used Glotech repairs recently to fix my dishwasher. I got an appointment for the next morning, the engineer was friendly and really knowledgeable and fixed the problem quickly and efficiently. There's no hidden fees as the cost is agreed before the work goes ahead. Highly recommended and I wouldn't use anybody else now.”

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Posted 1 year ago

“Booking the repair was straight forward with clear information about the costs. I received a phone call one hour before arrival, repair carried out efficiently. Would definitely use Glotech again.”

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Posted 1 year ago

“The workman was quick carring out the repair and now the washer is now working properly”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews