Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,666 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and helpful visit”

Helpful Report

Posted 1 year ago

Thank you for the review we really do appreciate all feedback

Posted 1 year ago

“The oven has not been repaired and I don’t know when it will be.”

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Posted 1 year ago

“very professional quite cheap will use again if any problems arises.”

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Posted 1 year ago

Thank you for raising the review for us we are glad you found the service and the pricing to be good value - thank you

Posted 1 year ago

“Very disappointing. Charged 3 separate call out fees for 3 appliances which were all looked at on the same visit by the same guy. (£267 later!) No resolution to fix any of the appliances. I feel pretty ripped off and will not use again or recommend.”

Helpful Report

Posted 1 year ago

I feel that you comments are unfair to the business and the engineer .This is a very disappointing review to read about one of our top engineers who has a great reputation with our customers. looking at the notes on the system against your repairs, each appliance is treated differently as each may require time according to the appliance issues. All of your appliances have been diagnosed by a very experienced engineer His work notes state a) American style F/F - solenoid to activate the ice feed damaged " customer will prefer to get ice cubes out manually rather than replace the assembly case augur motor" b) Hoover tumble drier E15 error indicates heater relay, condenser is choked up and never been cleaned which has caused the issue with the heater relay and heater. requires new pcb, condenser and heater customer will replace locally c) Wine Cooler- Compressor faulty which has caused an issue with the pcb. Requires new Compressor and regas, as well as pcb. Customer will replace the unit later. Parts could be ordered for you if you had chosen to proceed. Thank you

Posted 1 year ago

“Wasim did a great job repairing my machine.”

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Posted 1 year ago

“Quick response and relatively painless”

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Posted 1 year ago

“My Bosch dishwasher was leaking and was promptly fixed a very nice man efficiently. That is £81 well spent and very happy with the friendly and helpful service. WILL DEFINITELY RECOMMEND TO A FRIEND!”

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Posted 1 year ago

Thank you so much for taking the time to review this for us we are proud of our engineer and service team. thank you

Posted 1 year ago

“Very friendly, on time and got the job done without a fuss”

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Posted 1 year ago

“Excellent service,very polite and helpful. Would call again if required.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Quick response (Same day). Technician diagnosed fault and gave me options for repair and associated costs. Polite technician and left very tidy.”

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Posted 1 year ago

“Wonderful job, punctual, very good price and tidy. Will certainly use Glotech in future and highly recommend to friends and neighbours.”

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Posted 1 year ago

“Excellent service from Glowtech which in the end we did not need but contacting the company was straight forward and very efficient If we need an engineer in the future I shall contact Glowtech”

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Posted 1 year ago

“the engineer you sent really knew his job very well and was helpful and polite in every way. Indeed he is a credit to your organisation”

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Posted 1 year ago

“Francisco ( hope I spelt this correctly ) was polite, professional and friendly. By the time he arrived....seven days later.... the problem had resolved itself, so no repairs were required. To date, combi microwave is working as usual. We of course expect to pay for a " call out " charge, and were happy to do so. Should we experience another problem with our combi microwave or our oven, we hope that this charge would be taken into consideration as Francisco assured us it would.”

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Posted 1 year ago

“Not completely happy with this. Will phone back next week”

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Posted 1 year ago

“Quick call out and repaired on the spot. Payment taken on completion of repair. Excellent”

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Posted 1 year ago

“Booked them online as it said they were available on Monday. Then they called and not available until Weds which went out to Thursday. I specifically clarified whether the parts are still available for a Beko dishwasher which is no longer manufactured. Otherwise I would forsake the cost of an engineer visit and just get a new one. They said yes. The engineer said it couldn’t be fixed as they don’t have those parts. Also, they told my tenants this, but didn’t call me or update me at the time. I had to call them the next day to confirm.”

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Posted 1 year ago

“Really disappointed with the service if completely honest. The guy who came out was a lovely guy but had absolutely no confidence in him. £100 call out, £250 for a part that was fitted and within seconds ruined, now needed yet another completely different part at £250 . Kitchen sockets tripped tripped out leaving fridge and freezer with no power, i wasn’t told it had tripped out. Refund was given after the first part was ruined , which I’m assured will be credited back into my bank account, obviously didn’t pay £250 for second part as wasn’t paying £500 for parts and £100 call for a microwave that cost £450. Was quoted for replacement microwaves at the cost of nearly £900. You guessed it won’t be using these again.”

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Posted 1 year ago

“Excellent service. Although the problem with our freezer could not be fixed due to the part not being available the engineer was very helpful.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,666 reviews