Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,670 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,670 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did have to wait over a week for my dishwasher to be repaired, but when the engineer came, he was polite and professional. He arrived promptly within the four hour time slot that I was given. I had a confirmatory email which was reassuring as I had never used the company before. I will definitely use this company again and from my experience,I would recommend them.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive

Posted 3 years ago

“Easy to book. Kept me informed. The engineer text when he was 20 mins away. He was polite and professional. Brilliant service. Reasonable cost to fix free standing washing machine. Would definitely recommend and use Glotech again.”

Helpful Report

Posted 3 years ago

“Without doubt the most inefficient and disorganised company I have ever come across. My problem with a fridge freezer started in August, in spite of four visits by an engineer, expensive new spare parts plus service charge the problem has not been rectified and I am left with the same original fault. I have now given up with Glotech and will try another company”

Helpful Report

Posted 3 years ago

“Wassim from Glotech has repaired my washing machine. He was excellent! All you want from a repairman. Polite, efficient, helpful and charming. Thank you. Mrs E Jane Wicks, Richmond, Surrey”

Helpful Report

Posted 3 years ago

“I contacted Glotech regarding my washing machine repair. I had an engineer within 48 hours. Andrew fixed my machine within an hour. He was professional and courteous. I highly recommend this company and the bill was cheap at half the price. Thank you so much.”

Helpful Report

Posted 3 years ago

“Customer service is very good. Delivery its very quick and very safety too. Today I felt very happy when i received new washing machine. Everything what Phil and Collin did was professional. Their work was so clean and organised too. They installed the new washing machine , test it and clean the area round. Both were nice polite and focused to their job. My 5 star is for them for customer service too because it’s so easy to speak to them and always you will find the solution this is GLOTECH.”

Helpful Report

Posted 3 years ago

“From first call. To Paul the engineer calling on us .The service was excellent. Thank you. Alan Smith”

Helpful Report

Posted 3 years ago

“From arranging the appointment, to get our Tumble Dryer repaired, to the engineer calling, the communication was excellent. The engineer, Dean, was very knowledgeable, friendly and efficient. Only carried out the work that was needed (the part that was pre ordered did not need to be fitted so this was returned and refunded!) I would hesitate to recommend Glowtech. Great service”

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Posted 3 years ago

“engineer came as appointed with the correct replacement part and fixed the problem speedily. Job done efficiently. Thankyou very much.”

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Posted 3 years ago

“Easy to book an engineer in their website. Turned up when supposed to. Rang before arrival. Very polite engineer. Fixed problem with washing machine quickly and efficiently. Will recommend Glotech to family and friends.”

Helpful Report

Posted 3 years ago

“great workmanship told us what was wrong with the washer fixed and left no mess we would have him back any time”

Helpful Report

Posted 3 years ago

“Usual panic, ice on the floor of the freezer, could not see how do defrost it, so called the experts on Saturday and were booked for the following Wednesday. Engineer arrived 08:00, soon had the freezer apart, obviously knew what he was doing and had the job completed in about an hour to hour and a half. To say that my wife and I were pleased was an understatement. I can recommend this company wholeheartedly, don't bother to go elsewhere, top class business.”

Helpful Report

Posted 3 years ago

“I had Ben from the South East Branch,a very pleasant gentlemen and very professional and friendly”

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Posted 3 years ago

“Appointment booking was good, very friendly advisor. On the day, service engineer phoned before he arrived. Very professional and friendly, talked me through the repair of our Bosch Dishwasher where we had to have heat pump replaced. Repair carried out efficiently and in a timely manner. Thank you Gavin ! Glotech have a very efficient bespoke digital system, where all details of repair (including payment) all done electronically, so no paperwork and very quick. Call out charge reasonable, good spare part was available so dishwasher could be fixed on the day, but unfortunately paid more for it, than if I had bought the part on line myself !”

Helpful Report

Posted 3 years ago

“Great service came on time, tidy, professional, and extremely polite highly recommend. Let down by hoover candy twice saved by these guys.”

Helpful Report

Posted 3 years ago

Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech

Posted 3 years ago

“Thank you a lot to provide individuals with a very spectacular possibility to read critical reviews on this site. Visit Us:- https://wowhank.com/”

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Posted 3 years ago

“Hi can someone call me on 07527243072 you have sent the wrong part”

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Posted 3 years ago

Good morning, I can confirm that our customer services team have now been in touch regarding your order. Kind regards,

Posted 3 years ago

“Thank you for a timely response. And for thorough work. I appreciate”

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Posted 3 years ago

“Excellent friendly service , quickly resolved the issue - I had a lovely gentleman who brought a trainee engineer with him ( apologies i wrote their names down but lost the paper it was written on!)) - they were both very pleasant , chatty - he was clearly an experienced expert and a fabulous coach to the lady who was with him and to other people that were calling him for his advice . would definitely use Glotech again”

Helpful Report

Posted 3 years ago

Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech

Posted 3 years ago

“Helpful and honest, he’s never seen the problem I had before was straight up didn’t charge me or try rip me off tried his best to resolve the problem”

Helpful Report

Posted 3 years ago

Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech

Posted 3 years ago

Glotech Repairs is rated 4.2 based on 4,670 reviews