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Glotech Repairs Reviews

4.2 Rating 4,665 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Verified Buyer
“Arrived on time, very helpful & polite. Reasonably priced.”
Helpful Report
Posted 1 year ago
M Young
Verified Buyer
“..excellent all round service, thankyou so much!”
Helpful Report
Posted 1 year ago
Mrs G Birt
Verified Buyer
“One star is given for how polite and helpful the staff are otherwise zero stars for the company. Glotech sales state, "Make it easy..., Take the stress out.., Fast delivery. None of these applies to the company. Your service engineer could not repair my fridge freezer so I purchased a new Beco from you. I had to call 5 days later to ask about the delivery date as I received no information about this. I received an email from Kaboodle and booked a date. They only deliver on specific days in my area and could not give me a morning delivery. I told them I have a permanent commitment every afternoon on that day. Kaboodle would not agree to a morning delivery therefore I cancelled my order. 1) I did NOT find the process easy 2) I made 6 phone call therefore it did NOT take away the stress 3) I do NOT feel 3 weeks can be considered as fast delivery. I will not use or recommend Glotech or Kaboodle.”
Helpful Report
Posted 1 year ago
L Nobbs
Verified Buyer
“Excellent service. Quick response. Would use again.”
Helpful Report
Posted 1 year ago
S Cornwall
Verified Buyer
“Excellent service. Engineer arrived within 24 hours. No unnecessary repairs”
Helpful Report
Posted 1 year ago
Mr Parsley
Verified Buyer
“When making the appointment for an engineer to call I gave the model details of the defective cooker hood and was invited to pay the full charge in advance. Nobody checked that the model still had spares available. Imagine my dismay when the engineer called, checked the model information on line and declared it obsolete. He was with us for just 15 minutes, no work was done. The engineer said he would seek a charge reduction, which he did but the wasted visit cost me the sum of £100. Time and money could have been saved if the availability of spares had been checked on my initial phone call.”
Helpful Report
Posted 1 year ago
Dr M Salim/sheffield
Verified Reviewer
“Andrew has done excellent job for our dishwasher spot the problem straight away ordered the part and Job done within 48 hours He was very friendly and Polite Passionate about his Job .Thank You Glotech”
Helpful Report
Posted 1 year ago
Mrs Scrutton
Verified Buyer
“The engineer talked me through the washing machine problem on the phone and advised me how to fix it, it now works beautifully. Despite making a loud squeaking noise when the drum rotated the problem was solved by cleaning out fluff between the rubber seal and drum.”
Helpful Report
Posted 1 year ago
C Desai
Verified Buyer
“Some errors unresolved after 2nd visit but the company did ensure this was resolved on the same day.”
Helpful Report
Posted 1 year ago
N Best
Verified Buyer
“Had a problem with my dishwasher, this was fixed by the chap from Glotech, really helpful, would totally reccomend”
Helpful Report
Posted 1 year ago
Mr P Boyle
Verified Buyer
“THe engineer came with the newn heater element very pleasant seemed to know what he was doing and very quick said he tested it and was working OK First time I switched it on still not heating properly or grying NO BETTER THAN BEFORE”
Helpful Report
Posted 1 year ago
M Brown
Verified Buyer
“The engineer was very knowledgeable, pleasant and helpful. The only difficulty I encountered was that the appointment was changed twice however result was worth it.”
Helpful Report
Posted 1 year ago
Mr Hubball
Verified Buyer
“The engineer who came to repair our washing machine was very good. Fixed it in no time and advised what to do to stop it happening again. Highly recommend them. Would you them again.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good service would highly recommend this company for repairs.”
Helpful Report
Posted 1 year ago
L Gibson
Verified Buyer
“Very quick to come out and look at my oven and order new parts and fitted in a couple of days. Adam was very quick and tidy doing the job and also advised me on which settings to use and use electricity more efficiently on my oven.,as booklet didn’t explain everything properly, so thank you for helping this oldie Adam. All staff I spoke to were very polite and helpful I wouldn’t hesitate in using this company again. Staff you can be proud of !!!! Thank you. Lynda Gibson”
Helpful Report
Posted 1 year ago
Mr Garraway
Verified Buyer
“Quick and efficient”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very impress with the service the problem was sorted quickly and professional good manners it was brilliant experience.”
Helpful Report
Posted 1 year ago
G De Broize
Verified Buyer
“My fan oven is now working perfectly thank you.”
Helpful Report
Posted 1 year ago
C Bakers
Verified Buyer
“Quick response time and courteous engineer who phoned 15mins before arriving.”
Helpful Report
Posted 1 year ago
B Jordan
Verified Buyer
“They turned up on time, engineer was professional and advise me straight away what the issue was and it was best to replace the machine as the cost of repair was not worth it. He showed me the faults and why. Very good service indeed.”
Helpful Report
Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,665 reviews
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