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Glotech Repairs Reviews

4.2 Rating 4,670 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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E Millington-Jones
Verified Buyer
“Shocking service as quoted us a 1000% mark up on the spare parts!”
Helpful Report
Posted 3 years ago
L Cox
Verified Reviewer
“I booked an oven repair and, after waiting a week from the initial visit, I chased up only to be told it couldn't be done. No refund either. If you want to pay £89 for nothing, these are your guys”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Beware of using this company as they priced the parts I needed for a repair at 1000% above the available price on the same parts elsewhere. In my person view this constitutes rogue trading.”
Helpful Report
Posted 3 years ago
T
Unverified Reviewer
“Very happy with Glotech, the whole repair procedure was excellent. Gavin turned up with the spare parts which were fitted in no time at all. Will recommend this company and will be our number one go to repair service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Engineer arrived on time sorted problem quickly and tidily. Excellent service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service! Simple booking process”
Helpful Report
Posted 3 years ago
W P
Verified Reviewer
“Awful service, spent ages waiting for the call to be answered...I was no.16 at the start. Agreed a repair time, then they cancelled it 2 hours later and said they only had a slot 3 days later! Basically its a national call centre making appointments locally when there aren't any available! Not happy and wasted my time.”
Helpful Report
Posted 3 years ago
M North
Verified Buyer
“Very professional. Gave summary of the likely cost to Repair and advised that best option would be a new machine.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Sorted in minutes. Easy to book and turned up on time.”
Helpful Report
Posted 3 years ago
D Garrish
Verified Buyer
“Engineer told me that the washing machine was not cost effective to repair and noise was a bearing and AEG only sold as a part of the drum so I cannot comment on repairs.. still cost the whole call out charge for 5 mins visit… I know that you pay for the experience but has made me realise that it’s cheaper to renew than repair in many cases!”
Helpful Report
Posted 3 years ago
M Evans
Verified Buyer
“Quick, efficient and no bull. That's what you need from a repair company. They were very helpful and quick to help. The engineer was also very knowledgeable and helped with some additional advice.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service have used them 3 times now and each time was a brilliant service”
Helpful Report
Posted 3 years ago
R
Unverified Reviewer
“I contacted this company as a result of the reviews - I certainly wasn’t disappointed. They were professional, knowledgeable and very clean and tidy in their work. Highly recommend ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service. Prompt and efficient. My fridge was 12 years old, but Glotech brought it back to life!”
Helpful Report
Posted 3 years ago
C
Verified Reviewer
“DO NOT USE their repair service. I'm not sure if any of the reviews are genuine because my experience of Glotech has been woeful. 4 weeks down the repair line and I get lies after lies and £170 spent with no fridge. Terrible service, it takes 20 minutes each time to talk to them. They just send you text messages minutes before they are due to visit to cancel their appointments giving you spurious excuses that the part didn't arrive when they said it had 1 week before that... They have young people over the phone who bless them are just answering machine, you can't talk to anyone else even if you ask for you complaint to be escalated. ZERO star for me if it was all all possible.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“very good service. came on time and fixed my oven. thanks”
Helpful Report
Posted 3 years ago
S Atkins
Verified Buyer
“Easy and quick to book but the best part was the excellent customer service and can-do attitude from the engineer who also fascinated my little boy for a good while! All sorted in one visit. Perfect. Thank you!”
Helpful Report
Posted 3 years ago
C Smith
Verified Buyer
“The technician was a very amiable and helpful young man”
Helpful Report
Posted 3 years ago
P J Dunn
Verified Buyer
“Never heard from them although I thought a visit had been booked.”
Helpful Report
Posted 3 years ago
H Collin
Verified Buyer
“An expensive callout for a terminal diagnosis. The technician was knowledgable though, plus pleasant and polite.”
Helpful Report
Posted 3 years ago
Glotech Repairs is rated 4.2 based on 4,670 reviews
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