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Glotech Repairs Reviews

4.2 Rating 4,670 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Verified Buyer
“I highly recommend this company! I was very pleased with how they fixed my faulty Hotpoint dishwasher! Efficiently booked this on their website and I followed up with a phone call which was handled well and reassured me. Reasonable price for a callout, came next day! The engineer was friendly, knowledgeable and fixed the problem. He gave me lots of expert advice about my machine that I didn’t know! He told me that if I had a further problem with this issue, that I could refer to the job order and the follow-up visit would be free of charge, as it would be viewed as part of the initial order. Fortunately he seems to have fixed the problem so far! I will definitely use them for a call out again. A friendly, prompt, efficient, reasonably priced service!”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S Browne Hart
Verified Buyer
“Your man, Max, arrived, having found our house with no trouble at all. He was courteous, went straight to the misbehaving dryer which he soon demonstrated to be in an even worse state than I had thought. Given its condition, he said bluntly, that any repair would cost almost the price of a new machine. We’re going with his advice. So - a job well done. Thank you. S. Browne Hart”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
A Burroughes
Verified Buyer
“I am very impressed with Glotech. It was the first time I had used them (recommended by a neighbour). The fee was reasonable and the appliance engineer was excellent.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S Brownson Fowler
Verified Buyer
“Very efficient, the repair man knew the problem , just from the symptoms. A very nice friendly man, job well done.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
D Price
Verified Buyer
“Engineer not very knowledgeable and neither appliance mended and it cost me £200 call out”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Awful. Waste of money and terrible customer service.”
Helpful Report
Posted 3 years ago
M Spong
Verified Buyer
“Thank you for your support and being fair in your assessment. You repairs the dishwasher rather than say you need a new one. That is much appreciated. The only improvement I can suggest is to have more people answering your phone or an online booking approach as calling and being 12 th in the queue is a pain to wait so long when you work. :)”
Helpful Report
Posted 3 years ago
P Law
Verified Buyer
“Easy booking of engineer. Professionally handled. Engineer arrived on time and diagnosed the problem quickly and in a polite manner.”
Helpful Report
Posted 3 years ago
M Collins
Verified Buyer
“Engineer gave good advice as cist of repair would be uneconomic. As cost would be more than cost of new dryer.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Reviewer
“I phoned the company earlier today as i have a problem with my freezer. They have a fixed call-out charge, of over £100, and that’s before a repair is carried out. That is taking the mickey and they should not forget that we all have choices of where to shop.”
Helpful Report
Posted 3 years ago
G Masters
Verified Buyer
“Excellent service. Efficient, tidy and fixed within the hour. They even had the spare part with them. Saved me from buying a new dishwasher!!”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Mrs Swinford
Verified Buyer
“Extremely helpful”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
A Hudson
Verified Buyer
“Very professional”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
A Hackett
Verified Buyer
“Excellent service, the engineer that came to fix the dishwasher was very polite and efficient very impressed”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
R Rowley
Verified Buyer
“Not happy with repairer”
Helpful Report
Posted 3 years ago
P Walker
Verified Reviewer
“Gavin did a good job repairing our 20 year old tumble tryer. He was friendly and efficient and also had the parts required on his van. All done in less than 1 hour.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
S Stone
Verified Buyer
“Didnt turn up”
Helpful Report
Posted 3 years ago
J Munnings
Verified Buyer
“Phoned 20 mins prior to arrival. Turned up with the part that they expected to need. Replaced part and were done within about 10 mins! Polite, professional, and prompt!”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Should have been a TOO LONG wait (36 hours) for Fridge/freezer repair. Thank fully excellent engineer arrived after 5 hours. I had pointed out that I live alone, am 77 and disabled so maybe that helped. A worrying time.”
Helpful Report
Posted 3 years ago
P Boyce-Forgenie
Verified Buyer
“The engineer was punctual, very polite and professional.”
Helpful Report
Posted 3 years ago
Glotech Repairs is rated 4.2 based on 4,670 reviews
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