Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Excellent service - fast, efficient and friendly”

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Posted 1 year ago

“Prompt, friendly, and a job well done.”

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Posted 1 year ago

“Excellent service. Would highly recommend.”

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Posted 1 year ago

“I'm not recommended we wait 2 days for him and he didn't came just wasting time”

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Posted 1 year ago

“Andy was incredibly helpful and sorted some other issues we had about the fridge freezer too. Highly recommend D Wilcox”

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Posted 1 year ago

“Initial contact to book appointment was very efficient and helpful. Price offered was acceptable. Engineer came early, was clean, knowledeable and diagnosed fault quickly so have no hesitation in recommending this company if you have problems with your white goods”

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Posted 1 year ago

“Quick efficient”

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Posted 1 year ago

“Info regarding costs and visit by repairer both clear and accurate. Repairer rang to advise time of arrival and clearly was professional in carrying out the repair. Very satisfied.”

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Posted 1 year ago

“The work was carried out efficiently. The engineers were pleasant and polite. I would recommend the company for any future work.”

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Posted 1 year ago

“Excellent service turned up as expected and repaired machine on the day lovely man too”

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Posted 1 year ago

“My dishwasher had stopped heating up. Glotech answered the phone when we called to enquire. One price for call-outs and Labour, there are no surprises, you just then pay for any parts needed. The engineer turned up as planned, a friendly and helpful guy. Replaced the heating element there and then and also cleaned a blocked-up part he noticed. The charge for the part was very reasonable and cheaper than i had seen it online. Recommend and would definitely use again.”

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Posted 1 year ago

“Straight forward booking process. Excellent telephoning. Engineer spot on. Clearly highly competent and great demeanour- really comfortable to have this gentleman in our home.”

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Posted 1 year ago

“I have already sent an email to Lovegrove Engineering Ltd thanking them for cancelling the appointment as the cooling fan fault had rectified itself and an engineer was no longer required.”

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Posted 1 year ago

“booked online rang & confirmed no show so rang contractor who said didn’t cover area & had informed them of this when rang company back best they could do was 6 days later”

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Posted 1 year ago

“Failed to show up for a booking, with no contact. I had to contact GloTech at the end of the day. The call was cut off and when I tried to call back, the lines were closed. No-one bothered to call me back, I had to call the following day. Despite having diagnosed the issue and charged me for the parts before attending, I've had two engineers out to fix my fridge freezer with the wrong parts, and am now waiting on a third visit for the correct part to be fitted. I also had a dishwasher repair that wasn't tested at the time and required another engineer to return and fix it properly”

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Posted 1 year ago

“great service and superb engineer”

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Posted 1 year ago

“The first engineer spent only 15 minutes attending to my fridge/freezer and within a few hours I realised there was no improvement. Phoned again the next day but had to wait olmost a week for another engineer to come and was told it required to be replaced. Would not use this company again”

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Posted 1 year ago

“Left the property in working order and was very polite.”

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Posted 1 year ago

“Turned up and told us our freezer was unrepairable. Only here 10 minutes, 5 minutes of which was connecting the card reader to my Internet so I could pay you. Then to add insult to injury I received a bloody ridiculous email saying that you hoped my Fridgemaster was now working well. When I complained to the sender she simply said it was an automated email - as if that made it ok. I suggested she send my email to the IT team who created the automatic mail. I still think being charged the full amount when within 5 minutes the engineer knew there was nothing he could do, is unfair - although it is what you state at the start - nevertheless nobody is expecting to be told their 3 year old appliance can't be repaired. I am very disappointed all round and very annoyed at your follow up emails.”

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Posted 1 year ago

“The repair engineer was prompt, courteous and informative. He checked my appliance thoroughly and texted a colleague for confirmation of the diagnosis. Unfortunately my appliance would have been too costly to repair, which was no fault of the engineer (obviously!)”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews